Company Info
Large organization
200 + Employees
International Facilities Services Limited - IFS
International Facilities Services Limited (IFS) functions as a globally-oriented facilities management company, adhering to international standards while catering to a diverse clientele in Nigeria, Ghana, South Africa, and the Middle East. Our team of seasoned professionals, equipped with extensive experience in the Facilities Management industry, is committed to comprehensively meeting the facility requirements of our clients.
Title: Telesales Representative
Location: Lagos
Main Responsibilities
Duties include, but are not limited to the following:
- To make telephone calls and manage information on our customer base.
- Make cold calls to find prospective customers and book appointments for sales advisors
- Achieve or exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets.
- Actively use the CRM to prospect, source and maintain customer contact in assigned area.
- Follow up on new leads and referrals resulting from enquiries and referrals and Keeping records of customer follow ups
- Respond promptly and effectively to customer enquiries.
- Maintain a professional image always through personal actions and initiatives.
- Enhance the company’s reputation and brand image by consistently working to implement the Company’s core values.
- Prepare reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget.
Education
- Minimum of an HND or Bachelor’s Degree in Mass Communication, English,
- 3 – 5 years work experience.
- Excellent telephone tone and manner.
- Must be competent in excel, word and CRM systems.
Technical Competencies:
- Excellent presentation skills.
- Excellent marketing and sales skills.
- Good interpersonal and networking skills.
- Excellent negotiation skills.
- Must be self-motivated and results driven.
- Must be a team player
- Able to work under diverse working conditions
- Able to handle the sales pressure and give out optimum results
Leadership Competencies:
- Possess personal qualities of Integrity, Respect, and Commitment to corporate mission.
- Excellent Interpersonal, Communication, Collaboration and Influence abilities.
- Customer Driven (Internal & External).
- High energy with strong Drive for results.
- Creativity and Innovation, with ability to come up with new ideas and initiatives.
- Inclusiveness and ability to work well with different cultures and working environments.
Deadline: Aug 31, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.