Company Info
Protégé Management is a premier boutique Executive Search and Human Resource Consulting firm that offers both local and international companies bespoke talent and human resource consulting products and services across diverse sectors.
Title: Telesales Representative
Location: Lagos
Employment Type: Full-time
Industry: Fintech
Job Summary
- Telesales representative is to help the company grow by bringing presenting products or services over the phone as well as dealing with complaints and doubts.
- The goal is to help the company grow by bringing in new agents and assisting the agents to develop their business.
Responsibilities
- Contacting potential agents to inform them about our product or new updates.
- Be responsible for the relationship management and cooperation with existing agents.
- Answering questions about products or the company and asking questions to understand customer requirements and onboard the prospective agents to make sales.
- Promote the company’s products and services.
- Meet targets and deadlines within a goal-oriented environment.
- Keep records of calls well and note useful information so that it can be directed to the field sales team or technical team when needed.
- Handle grievances or complaints to preserve the company’s reputation.
Requirements and Skills
- Candidates should possess an OND / HND / B.Sc Degree with 1 – 2 years relevant work experience.
- Proven experience as telesales representative or other sales/customer service role, or experience in a lotto company
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
Deadline: 14th March, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] copy: [email protected] using the Job Title as the subject of the email.