Vacancies at Deloitte

2). HR Shared Services Lead

Location: Lagos
Job Type: Full-time

Role Summary

• The HR Shared Services Lead is responsible for the overall delivery of all routine HR transactional and administrative services in an efficient and effective manner.
• These include resourcing support, benefits and payroll administration, employee records management, employee onboarding & documentation support and P&P admin support services.

Responsibilities
Employee Records Management & HRIS:

• Prepare, compile and review HRIS reports – employee movement reports, SAP, Talent Metrics, employee turnover, and other data analytics reports
• Perform annual review of budgeted employee cost versus actual employee costs and compare with employee headcount.
• Use relevant data from Human Manager, SAP, etc. to develop analytical reports for management’s decision making. Such reports include exit analysis- hiring and rehiring costs, staff pyramid analysis and other relevant reports.
• Coordinate all SAP input and queries from T&T standpoint – leave (maternity, annual, sick, compassionate, etc.)

Benefits Administration:

• Ensure the prompt payment of employee allowances/benefits and firm’s statutory obligations – productivity, housing allowance, leave allowance, 13th month, NSITF payment, Group life, ITF, bulk allowances to confirmed employees’ etc.
• Interface with internal and external stakeholders
• Ensure compensation and benefits issues are promptly addressed, processed and appropriately communicated (where applicable) – final entitlement to exiting employees
• Manage the administration of the HMO system – review SLAs, work with HMOs to resolve staff issues, ensure up-to-date HMO database with prompt input of updates, etc

Payroll Administration/Reward Management:

• Draft and review compensation (reward management) – related policies and initiatives in line with global best practices
• Prepare annual salary scales in line with the firm’s leadership decision; research and benchmark pay and advise as appropriate.
• Develop and define an annual total rewards philosophy and statement for employees
• Ensure all employee monthly salary inputs are captured promptly and accurately communicated to all concerned – employees’ salaries, contract employees and interns salaries, etc.

HR Transactions & Administrative Services:

• Review employment offers in line with the salary scales and applicable remuneration policies, compile and review employee promotion/salary review letters.
• Supervise all employees’ external financial relations – bank loan requests, relations with staff cooperative, pensions, personal insurance plans, etc.
• Review P&P letters for accuracy of remuneration and other necessary details – embassy letters, introduction letters, transfer letters, salary upgrade letters, etc.

Controls & Compliance:

• Develop and regularly maintain updated internal controls framework to ensure compliance obligations within P&P.
• Ensure efficiency and effectiveness of controls and full compliance by the team.
• Prepare risk and compliance – related reports and send same to TM/TP along with recommendations for further improvement on a quarterly basis

Qualifications

• Bachelor’s Degree in any discipline with a minimum of Second Class Lower /Lower Credit division
• Have a minimum of five credits in WASSCE Ordinary Level/NECO subjects or acceptable equivalent examination, including Mathematics and English Language in one sitting only
• Good knowledge of employment laws and regulations, relevant regulatory bodies – NSITF, ITF, PENCOM and their requirements
• Professional membership with CIPM, CIPD or other relevant HR professional bodies
• Minimum of 8 years’ working experience within the relevant HR function
• 5+ years in compensation and benefits administration, with a focus on payroll administration and benefits strategy development
• In-depth knowledge of compensation principles, including salary structures, incentives, and variable pay programs.

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Deadline: Not Specified.

How to Apply: Interested and qualified candidates should use the links below to apply:

• Senior Resourcing & COE Officer
• HR Shared Services Lead
• Chief Technology Officer