Company Info
Large organization
200 + Employees
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
1). SME Operations Assurance Expert
Job ID: 748194
Location: Lagos, Nigeria
About the Opportunity
- We are looking for a member to be part of our Managed Services team as a part of our MSIP Deployment team, you will play a key role in managing the delivery of services and resources on our “live” customer network, broadcast platform and/or Information System (IS) / Information Technology (IT) infrastructure.
- Based on our customer’s network specifics, you will ensure the coordination of our technology integration deployment, the quality of the implementation, the adequacy of the testing procedures and tools, the proper acceptance, and the smooth handover to our operations team according to Ericsson’s and the customer’s network particularities and requirements.
What You Will Do
- Manage end-to-end deployment and delivery of integration activities for specific customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking
- Validate and approve integration test results for a new service, terminal and equipment type or vendor
- Secure the availability and accuracy of the customer’s asset configuration information to be used by all delivery units
- Ensure deployment management activities are efficiently performed and supported by other delivery organizations and functions
- Seek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptance
- Participate on various change management boards, and forums as needed and coordinate customer participation as necessary
- Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary
- Approve the release and deployment strategy based on customer requirements and ensure execution of proper hand-over to operations
- Continuously drive for efficiency, improvements and excellence in service delivery
You Will Bring
- Education: Graduate or Post Graduate Engineering degree.
- LINUX/UNIX knowledge
- IT/Telecom experience
- 3 – 5 years’ experience with Charging Systems, Business Configuration & Mediation advantage
- Deployment and integration delivery management
- Change management
- Release and deployment management
- Efficiency improvement management
- Delivering results and meeting customer expectations, Analyzing
- Deciding and initiating action
- Entrepreneurial and commercial thinking
- Persuading and influencing
- Relating and networking
Application Closing Date
Not Specified.
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2). Packet Core Support Engineer
Job ID: 748244
Locations: Abuja and Lagos
Job Type: Full-time
About this Opportunity
- We are now looking for a Packet Core Support Engineer in Nigeria that will provide technical service and support to our customers.
- In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks.
- You will configure and integrate different nodes and solutions in new and live customer networks.
- You will require a broad knowledge within telecom and Datacom, covering both hardware, software, and network knowledge.
- You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson.
- The role more than often requires you to take on big responsibility and it is important that you can work independently.
What you will do
- Customer Issue handling for fault isolation and timely resolution
- Handling of dedicated support including Emergency/critical situations
- Drive and conclude the Root Cause analysis
- Working with Customer operations team during potential activities including update/upgrade and new deployments
- Assisting Service Delivery Manager during Operational governance meetings
- Knowledge transfer, documentation and information sharing
Requirements
You will bring:
- Minimum of Bachelor’s Degree in Engineering or equivalent
- Domain experience: (Packet core) at least 7-8 years.
- Very good knowledge of Ericsson Packet Core nodes, SGSN-MME, GGSN (EPG), SAPC (PCRF)
- Very good understanding of Cloud technology and infrastructure Knowledge
- Good Understanding of Packet Core surrounding Nodes (Like IMS, OCC, IPWorks DNS, Charging Nodes)
- Excellent IP background
- MPBN Knowledge
- Very good knowledge of Linux
- Negotiation & argumentation skills
- Planning & organizing skills
- Delivering results & meeting customer expectations
- Presentation & communication skill
- Working with people
- Additional Requirements
- Excellent social and interpersonal skills
- Responsive and result oriented.
- You will be perseverant, as well as open minded, with a passion to win.
Deadline: Not Specified
How to Apply: Interested and qualified candidates should use the links below to apply: