Company Info
Large organization
200 + Employees
Flutterwave
Flutterwave was formed on the belief that every African should be able to participate in, and flourish in, the global economy. To accomplish this goal, we have created a trusted payment infrastructure that enables individuals and companies (both African and international) to make and receive payments without crossing borders.
1). Manager, AML Monitoring & Reporting
Location: Lekki, Lagos (Hybrid)
Employment Type: Full-Time
Department: Compliance
The Role
- The AML Monitoring and Reporting Manager will ensure potentially reportable activity is escalated for appropriate action to the relevant Money Laundering Reporting Officers in the various jurisdictions in which Flutterwave operates, in line with local regulatory requirements as well as Flutterwave policy and procedure.
- This role reports to the Global Financial Crimes Compliance (“GFCC”) Lead
Responsibilities
- Oversee the execution of the AML Monitoring and Reporting process for both business and consumer customers to ensure compliance with all policies and procedures relating to Transaction Monitoring and Investigations as well as regulatory requirements.
- Lead, mentor, and manage a team of AML Monitoring and Reporting Associates / Senior Associates. Ensure completeness, accuracy, and timeliness of associates’ work product. Evaluate performance based on Key Performance Indicators. Lead team meetings and foster team development.
- Review cases containing potentially suspicious activity globally and escalate appropriately for potential filing in the relevant jurisdiction. Ensure cases are appropriately dispositioned with supporting evidence. Ensure narratives clearly articulate the reasons for potential filing or closure, as warranted.
- Understand red flags and Flutterwave policy and procedures to understand if a case requires escalation to areas outside of Compliance for other concerns, such as terms of service violations. Collaborate with Risk leaders as warranted. The AML Monitoring and Reporting Manager should also understand local timing requirements for the identification of suspicious activity and ensure associates/senior associates are completing investigations in a timely manner.
- Demonstrate expertise and proficiency in the execution of procedures, conduct quality control on associates’ work product, and provide clear and direct feedback to team members to improve quality.Recommend strategies to enhance the efficiency and effectiveness of the implementation of the Transaction Monitoring and Investigations process.
- Communicate with and provide feedback to transaction monitoring units in the first line conducting initial alert reviews to facilitate consistent and quality execution of Transaction Monitoring and Investigation procedures.
- Conduct quality control for new hires and quality assurance reviews for experienced hires to continually monitor for quality output of the team, including proper identification and documentation of either potentially suspicious indicators or mitigating factors.
- Recommend strategies to enhance the efficiency and effectiveness of the implementation of the Transaction Monitoring and Investigations process.
- Manage relationships with stakeholders. For example, liaise with the Country Compliance Officers to understand local reporting requirements to facilitate quality investigations and reporting.
- Assist in the hiring and training of qualified AML Monitoring and Reporting Associates / Senior Associates, including conducting quality control reviews on new hire work.
- Identify trends that may require additional training across the organization and/or enhancements to the transaction monitoring procedures to yield quality investigations.
- Stay updated on the latest regulatory developments and changes in AML/CTF and Fraud requirements.
- Track and report on team performance as well as trending within suspicious activity investigations to the GFCC Lead. Assist the GFCC Lead with department-wide performance reporting as required.
Required Qualifications to be a Waver
- Bachelor’s Degree in Financial Management or Investment Management, Business Management, Commerce, Commerce in Business Innovation and Entrepreneurship, or a related field. Advanced degree preferred.
- Minimum of six (6) years of experience in in a similar role, preferably in the payment industry. Specific experience assessing and reviewing system generated and manual AML/Fraud alerts and/or escalations/SAR write-ups for potentially suspicious activity is a must.
- Strong understanding of the legal, corporate governance, and regulatory environment related to investigation and filing of potentially suspicious activity and jurisdiction specific regulations related to Anti-Money Laundering Investigations.
- Ability to detect and mitigate red flags for potential financial crime, including money laundering, terrorism financing activities and Counter Proliferation Financing and Fraud as it appears in transactional data.
- Ability to work effectively and drive results in a fast-paced environment.
- Strong problem-solving skills and the ability to make sound decisions.
- Proficiency in English required, with additional proficiency in French preferred.
- Proficiency in Microsoft Excel.
- Effective oral and written communication skills, including ability to develop clear and direct case narratives.
- Strong leadership and time management skills, including ability to provide direct feedback, setting clear performance expectations.
- Ability to manage and prioritize several tasks simultaneously and autonomously.
- Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS) are a bonus.
Application Closing Date
Not Specified.
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2). Senior Manager, Technology Strategy & Governance
Location: Lekki, Lagos (Hybrid)
Employment Type: Full-Time
Department: Compliance
The Role
- The Technology Strategy and Governance Manager will oversee the execution of the company’s technology strategy for the Compliance Department.
- You will be responsible for compliance-related technology systems governance and oversight, as well as identifying and prioritizing technology enhancement strategy.
- This role reports to the Global Chief Compliance Officer and is supported by dedicated personnel within Technology.
- The Technology Strategy and Governance Manager ensures, through monitoring, screening, and case management systems that Compliance is able to execute its duties and demonstrate efforts through reporting to senior leadership as well as external stakeholders such as regulators to fulfil requirements.
- You will be responsible to for understanding requirements from multiple stakeholders within Compliance and distilling those requirements into an actionable strategic plan that considers both impact and effort.
- This position should also have an understanding of how technological enhancements impact the customer experience.
Key Responsibilities
- Oversee compliance-related technology systems and develop and maintain short- and long-term strategic plans for the Financial Crime Compliance Systems, including proposing prioritization of system upgrade and changes.
- Determine and present the cost, impact, and estimated level of effort of various proposed technology initiatives.
- Monitor and develop reporting regarding compliance system performance and output.
- Present reporting to senior leadership as required.
- Support routine and ad-hoc compliance reporting needs and data analytics requests (i.e., supporting risk assessments, root cause analyses, trending analyses). Oversee timeliness and accuracy of responses from dedicated support team.
- Oversee execution of periodic review and model validation of compliance systems as applicable.
- Maintain documentation of system/decision artifacts, including documentation of stakeholder approvals.
- Collaborate with stakeholders such as Compliance, Risk, and Operations to identify necessary system changes and determine downstream impacts to other units. Conduct regular checkpoints or discussions with the applicable Compliance and Risk Management personnel, escalating any material risks or issues to regulatory compliance. This role will also communicate directly with Product Manager to ensure any issues or risks are communicated and managed.
- Oversee any necessary testing for the implementation of change requests, where appropriate, including final approval of completed testing plans.
- Stay updated on the latest regulatory developments and changes in model management best practices.
- Recommend strategies to enhance the efficiency and effectiveness of the technology systems supporting compliance.
- Oversee the translation compliance needs and enhancement initiatives into actionable requirements. Oversee personnel charged with developing business requirements documents (“BRDs”) for compliance and review and approval of product requirements documents (“PRDs”).
Qualifications
- Bachelor’s Degree in Finance, Business, or Investment Management, Business Management, Commerce, Commerce in Business Innovation and Entrepreneurship, or a related field. Advanced degree preferred.
- Minimum of twelve (12) years of experience in a similar role, preferably in the payment industry. Specific experience with compliance requirements, particularly requirements related to model risk management, a must.
- Proven leadership skills with experience managing and mentoring a team.
- Excellent communication, presentation, and interpersonal skills. Ability to translate non-technical requirements into technical language and vice-versa, and communicate to the appropriate audience, required.
- Ability to prioritize multiple requests based on sound analysis of business need.
- Strong problem-solving skills and the ability to make sound decisions.
- Ability to work effectively and drive results in a fast paced environment.
- Experience with an array of compliance-related systems, such as transaction monitoring, case management, or verification systems a must.
- Experience with low code/no code systems.
What We Offer
- We offer a competitive compensation package, comprehensive benefits, and the opportunity to work in a fast-paced, dynamic environment in the payment industry.
Application Closing Date
Not Specified.
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3). Associate Product Manager
Location: Lekki, Lagos (Hybrid)
Employment Type: Full-Time
Department: Revenue Organisation – Offline
The Role
- We are seeking a highly skilled and experienced Associate Product Manager to join our Offline Business team.
- The APM will be responsible for the product planning and execution throughout the product lifecycle, including gathering & prioritizing product requirements, working closely with the scrum master, engineering, design, product marketing, legal, compliance, risk, customer experience and settlement operations to ensure revenue and customer satisfaction goals are met.
- You will collaborate with cross-functional teams and external partners to ensure the successful integration of our financial products and services.
Responsibilities
- Understand the pain points and needs of customers and prospects.
- Work closely with the lead PM to understand the product vision, roadmap and rationale for the key features and capabilities.
- Work with internal stakeholders to translate business needs into product requirements from product marketing, legal, compliance, regulatory, risk, settlement operations, customer experience and executive management.
- Properly document these product requirements in a format easily understood and accessible by all stakeholders.
- Define and build features that increase the overall customer retention and conversion rates of existing products.
- Work with designers, developers, QA testers and subject matter experts to get requirements well scoped, designed, tested, and launched.
- Be able to drive disruptive innovative solutions in a customer centric and agile environment.
- Monitor and understand the key metrics governing your product features, with an eye toward continuously improving them through ongoing product innovation.
- Work with design & engineering to conduct experiments (A/B tests) to optimize the product in pursuit of an improved customer experience and business metrics.
- Be able to analyze data with or without the data team to identify new business opportunities as it relates to your product area.
- Establish product delivery timelines in close collaboration with the development team.
- Keep stakeholders updated on product development, timelines, and trade-offs.
Requirements
Required competency and skillset to be a waver :
- Bachelor’s Degree with at least a Second Class Upper.
- A minimum of 5 years of work experience, with 4 years of relevant product management or technology development experience in the payments/fintech space
- Excellent understanding of the POS and offline payments technology – locally and globally.
- Demonstrated success defining or/and launching excellent consumer or business facing features.
- Proven ability to understand the business and engineering terminologies and engage both sides effectively.
- Ability to display a strong sense of ownership in a fast-paced environment.
- Desire to dive into and learn a specific domain.
- Excellent knowledge of the agile methodology.
- Excellent communication and project management skills.
- Experience working in payment terminal services is a plus.
- Ability to make decisions and adapt quickly to change.
Application Closing Date
Not Specified.
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4). Manager, Enhanced Due Diligence & Investigations
Location: Lagos
Employment Type: Full time
Department: Compliance
The Role
- The Enhanced Due Diligence (“EDD”) Manager leads personnel executing the company’s due diligence policies for both enterprise and SMB (business and consumer) customer segments.
- The EDD Manager is responsible for overseeing the collection and assessment of enhanced due diligence customer profiles.
- The EDD Manager will oversee the review and completion of customer profiles requiring enhanced due diligence, in accordance with Flutterwave policy and procedure, to assess and understand customers’ risk profiles to prevent the risk of money laundering, terrorist financing, proliferation financing, fraud, bribery, and corruption.
- This role reports to the EDD Senior Manager.
Responsibilities
- Execute Flutterwave’s Know Your Customer related policies and procedures, including the implementation of enhanced due diligence reviews for both business and consumer customers.
- Ensure compliance with all policies and procedures relating to customer due diligence as well as regulatory requirements.
- Review customer profiles completed by EDD associates to ensure completeness and accuracy of the due diligence within the customer profile. Return the application/customer profile to the EDD associate if additional research or analysis is required.
- Ensure customer risk ratings are updated in accordance with procedures.
- Draft recommended action to the EDD Senior Manager if the customer exceeds the company’s risk appetite. Ensure recommendations clearly articulate the rationale and risk to the organization such that the business can make an informed decision
- Lead, mentor, and manage a team of EDD associates. Ensure completeness, accuracy, and timeliness of associates’ work product.
- Evaluate performance based on Key Performance Indicators. Lead team meetings and foster team development.
- Escalate any potentially suspicious activity identified to the AML Monitoring and Reporting Manager.
- Recommend strategies, systems, vendors, and research techniques to enhance the effectiveness and efficiency of the EDD process or enhancing the customer experience.
- Demonstrate expertise and proficiency in the execution of procedures, conduct quality control on associates’ work product, and provide clear and direct feedback to team members to improve quality.
- Understand red flags and Flutterwave policy and procedures to understand if a customer poses undue risk to the company, such as engaging in an unsupported line of business.
- Recommend strategies, systems, vendors, and research techniques to enhance the effectiveness and efficiency of the EDD process or enhance the customer experience
- Oversee quality control for new hires and quality assurance reviews for experienced hires to continually monitor for quality output of the team, including proper collection and evaluation of customer documentation to assess potential risks.
- Assist in the hiring and training of qualified EDD associates, including overseeing quality control reviews on new hire work.
- Stay updated on the latest regulatory developments and changes in AML/CTF, particularly with respect to customer due diligence requirements.
- Track and report on team performance as well as trending within enhanced due diligence investigations to the EDD Senior Manager. Assist the EDD Senior Manager with other reporting as required.
- Identify trends that may require additional training across the organization and/or enhancements to the customer due diligence process.
Required Qualifications to be a Waver
- Bachelor’s Degree in Financial Management or Investment Management, Business Management, Commerce, Commerce in Business Innovation and Entrepreneurship, or a related field. Advanced degree preferred.
- Minimum of six (6) years of experience in in a similar role, preferably in the payment industry. Specific experience with Know Your Customer programs or conducting EDD a must.
- Strong understanding of the legal, corporate governance, and regulatory environment related to KYC/Customer Due Diligence requirements and jurisdiction specific regulations.
- Ability to detect and mitigate red flags for potential financial crime, including money laundering, terrorism financing activities, proliferation financing, and fraud as it appears in customer profiles and associated transactional activity.
- Experience with customer due diligence tools used for identity verification and external research
- Strong problem-solving skills and the ability to make sound decisions.
- Ability to work effectively and drive results in a fast-paced environment with exceptional attention to detail.
- Proficiency in Microsoft Excel.
- Strong leadership and time management skills, including ability to provide direct feedback, setting clear performance expectations.
- Ability to manage and prioritize several tasks simultaneously and autonomously.
- Effective oral and written communication skills, including ability to develop clear and direct recommendations.
- Proficiency in English required, with additional proficiency in French preferred.
- Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS) are a bonus.
Application Closing Date
Not Specified.
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5). Senior Android Developer – Offline Payments
Location: Lekki, Lagos (Hybrid)
Employment Type: Full-Time
Department: Revenue Organisation – Offline
The Role
- We are seeking a highly skilled and experienced Offline Payments POS (Point of Sale) Senior Android Developer with a strong background in payments processing to join our dynamic team.
- The ideal candidate will be responsible for designing, developing, and maintaining Android-based POS applications that facilitate secure and efficient payment transactions.
- If you are passionate about crafting user-friendly and robust payment solutions, this role is for you.
Responsibilities
These include but are not limited to:
- Application Development – Develop, test, and maintain cross platform applications offline/POS applications using react native that facilitate payment processing, ensuring they are user-friendly, efficient, and secure.
- Payment Gateway Integration – Integrate various payment gateways and methods (credit card, NFC, QR code, etc.) into the POS application to enable seamless payment transactions.
- Security – Implement strong security measures, including encryption, tokenization, and compliance with industry standards (e.g., PCI DSS) to protect sensitive payment data.
- UI/UX Design – Collaborate with UI/UX designers to create intuitive and visually appealing user interfaces that enhance the overall customer experience.
- Performance Optimization – Optimize application performance to ensure smooth and fast payment processing, even during high-demand periods.
- Bug Fixing and Maintenance- Identify and resolve issues, bugs, and performance bottlenecks in existing POS applications, and provide ongoing maintenance and support.
- Testing – Conduct thorough testing, including unit testing, integration testing, and user acceptance testing, to ensure the reliability and accuracy of payment processing.
- Documentation – Create and maintain detailed technical documentation for the POS applications, including code comments, architecture diagrams, and user guides.
- Collaboration – Collaborate with cross-functional teams, including product managers, quality assurance, and backend developers, to ensure seamless integration with other systems and features.
- Stay Updated – Stay up-to-date with the latest industry trends, Android developments, and payment technologies to continuously improve the POS applications.
Requirements
Required competency and skillset to be a waver (Must Haves):
- Bachelor’s Degree in Computer Science, Software Engineering, or a related field.
- Minimum of 6 years of proven experience in cross platform (Android and iOS) application development, with a focus on payment processing solutions.
- Strong knowledge of development frameworks, libraries, and tools.
- Familiarity with payment gateways, financial protocols, and security standards (e.g., EMV, PCI DSS).
- Proficiency in programming languages such as React Native and Kotlin.
- Experience with RESTful APIs and backend integration.
- Knowledge of UI/UX design principles and best practices.
- Strong problem-solving and debugging skills.
- Excellent communication and teamwork abilities.
- Ability to work in a fast-paced, agile development environment
Preferred Qualifications:
- Previous experience with POS hardware integration (e.g., receipt printers, barcode scanners).
- Familiarity with payment-related technologies such as NFC, EMV, QR code payments.
- Knowledge of mobile payment platforms (e.g., Apple Pay, Google Pay).
- Experience with version control systems (e.g., Git).
- Certifications related to Android development or payments (e.g., Android Certified Application Developer, Certified Payment Professional).
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use links below to apply: