Company Info
Large organization
200 + Employees
GUO Logistics, formerly known as Guber Express Courier Services and a subsidiary of our parent firm, GUO Transport Co., is a logistics company with a rich history. With over ten years of industry experience, we have altered how our clients access logistics in Nigeria and beyond.
GUO Logistics, formerly known as Guber Express Courier Services and a subsidiary of our parent firm, GUO Transport Co., is a logistics company with a rich history. With over ten years of industry experience, we have altered how our clients access logistics in Nigeria and beyond.
1). Experienced Logistics Officer
Location: Onitsha, Anambra
Employment Type: Contract
Job Description / Responsibilities
- Responsible for tracking, receiving, and stocking all customer/client parcels
- Ensure parcels are properly stored through efficient utilization of storage spaces and strict consideration to parcel safety.
- Responsible for supervising and accounting for all parcel inventory.
- Carry out periodic parcel inventory report and provide other report in his area of responsibility.
- Ensure exceptional packaging of parcels to eliminate the possibility of damage while on transit and during loading, offloading and storage.
- Supervise the loading, offloading and storage of parcels
- Ensure timely tripping and acknowledgement of parcels in order to ensure real time updates on the company’s tracking platform.
- Immediate escalation of all possible delays in parcel movement or condition in order to promote timely resolution of all customer challenges.
- Coordinate the movement of drivers for fast and efficient deliveries.
Requirements
- A First Degree in Transport and Logistics Management or any related field.
- 2 – 3 years of prior experience on the role.
- Effective communication and ability to coordinate activities timeously.
- Good computer knowledge and excellent emailing etiquette.
- Candidate must have work in a similar role before.
- Attention to detail.
- Excellent team work spirit.
Application Closing Date
21st March, 2024.
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2). Customer Service Representative (Awka Station)
Location: Awka, Anambra
Employment Type: Contract
Job Description / Responsibilities
- Greet and assist walk-in customers in a friendly and professional manner.
- Provide information about our logistics services, pricing, and delivery options.
- Answer customer inquiries about parcel registration, collection, and general logistics processes.
- Efficiently register parcels into the system ensuring accuracy in customer details, parcel specifications, and delivery instructions.
- Verify customer identification and collect necessary information for the registration process.
- facilitate the smooth and secure collection of parcels by verifying customers’ details and providing the correct parcels.
- Ensure adherence to parcel release protocols and document any deviations.
- Address and resolve customer concerns issues or complaints promptly and professionally.
- Collaborate with the other unit to resolve issues and provide feedback to improve service quality.
- Handle cash transactions accurately, securely issuing receipts, and maintaining an organized cash register.
- Adhere to company policies and procedures related to financial transactions.
- Collaborate with Central Processing Station (CPS) and Resolutions teams to ensure timely and accurate parcel deliveries.
- Assist in managing station logistics, including organizing parcels for dispatch and tripping.
- Stay informed about updates in logistics processes and share relevant information with the team.
- Provide exceptional service to our walk-in customers, The responsibilities revolve around efficiently registering and collecting parcels, addressing customer inquiries, and ensuring a seamless customer experience at our station.
Requirements
- Interested candidates should possess a Bachelor’s Degree, HND or OND in relevant fields with 1 – 3 years work experience.
Schedule:
The work schedule for this job role is as stated below:
- 5:30am-1:30pm (morning shift)
- 1:00pm-8:00pm (Afternoon shift)
- Mondays to Sundays with one day off every week.
Salary
N55,000 – N60,000 monthly.
Application Closing Date
14th March, 2024.
Note: The candidate must be a resident of Awka, Anambra state.
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3). Customer Service Representative
Locations: Shore Mall, Osapa London, Lekki – Lagos
Employment Type: Contract
Job Description / Responsibilities
- Greet and assist walk-in customers in a friendly and professional manner.
- Provide information about our logistics services, pricing, and delivery options.
- Answer customer inquiries about parcel registration, collection, and general logistics processes.
- Efficiently register parcels into the system ensuring accuracy in customer details, parcel specifications, and delivery instructions.
- Verify customer identification and collect necessary information for the registration process.
- facilitate the smooth and secure collection of parcels by verifying customers’ details and providing the correct parcels.
- Ensure adherence to parcel release protocols and document any deviations.
- Address and resolve customer concerns issues or complaints promptly and professionally.
- Collaborate with the other unit to resolve issues and provide feedback to improve service quality.
- Handle cash transactions accurately, securely issuing receipts, and maintaining an organized cash register.
- Adhere to company policies and procedures related to financial transactions.
- Collaborate with Central Processing Station (CPS) and Resolutions teams to ensure timely and accurate parcel deliveries.
- Assist in managing station logistics, including organizing parcels for dispatch and tripping.
- Stay informed about updates in logistics processes and share relevant information with the team.
- Provide exceptional service to our walk-in customers, The responsibilities revolve around efficiently registering and collecting parcels, addressing customer inquiries, and ensuring a seamless customer experience at our station.
Schedule:
- The work schedule for this job role is as stated below:
- Mondays to Sundays with one day off every week.
- 8:00 am-6:00 pm
Salary
- N70,000 – N75,000 monthly.
Deadline: 13th February, 2024.
How to Apply: Interested and qualified candidates should use the links below to apply:
- Experienced Logistics Officer
- Customer Service Representative (Awka Station)
- Customer Service Representative
Note: Candidate must be resident at Lekki, Jakande and its environs