Company Info
Non-profit
200 + Employees
Mercy Corps
Mercy Corps is a worldwide leader driven by the conviction that a better world is attainable. We collaborate in more than 40 countries across the world to put ambitious ideas into action, assisting individuals to triumph over adversity and develop better communities from within. Both now and in the future.
1). Senior Financial Services Advisor
Location: Abuja (FCT)
Employment Type: Full-time, Regular
Program / Department Summary
- Working with a diverse funding base that includes the United States Agency for International Development (USAID), UK Department for International Development (DFID), the United Nations (UN), the European Commission (EC), and several foundations, Mercy Corps empowers people to recover from crisis, build better lives and transform their communities for good.
- In 2019, Mercy Corps was awarded a five-year, $30 million USAID-funded Rural Resilience Activity in Nigeria’s northeastern states. The purpose of the Rural Resilience Activity is to sustainably move people out of chronic vulnerability and poverty.
- The Rural Resilience activity will enable individuals and communities to engage in strong and sustainable market systems rather than continuing to rely on humanitarian assistance and faltering with each new shock.
- The Rural Resilience Activity is a five-year, $49 million USAID-funded Program in Nigeria’s northeast. The purpose of the Rural Resilience Activity is to sustainably move people out of chronic vulnerability and poverty. The Rural Resilience Activity will enable individuals and communities to engage in strong and sustainable market systems rather than continuing to rely on humanitarian assistance and faltering with each new shock. To achieve this purpose, the Activity will have four components and four cross-cutting elements:
- Component 1: Provide up-to-date evidence for selecting market systems, livelihoods and employment opportunities that contribute to inclusive and resilient growth and improved nutrition.
- Component 2: Stimulate market systems growth and diverse economic opportunities (Pull activities).
- Component 3: Build capacity to take advantage of market systems opportunities (Push activities).
- Component 4: Sequencing, layering, integrating (SLI), and collaborative learning to improve activity effectiveness, sustainability, and scale.
- Component 5: Supporting Market Resilience to COVID-19 Shocks.
General Position Summary
- The Senior Advisor for Financial Services is vital at the intersection of finance, community resilience, and market dynamics. An experienced professional with a deep understanding of the Nigerian financial landscape and a strong commitment to promoting economic stability and resilience in the region.
- This position entails leading strategic efforts to strengthen financial systems, enhance market linkages, and empower local communities to withstand economic shocks. Responsibilities include conducting in-depth market assessments, identifying innovative financial solutions, and collaborating with local partners to design and implement impactful interventions.
- The Senior Advisor will navigate the unique challenges and opportunities of the Nigerian context, building partnerships with government agencies, financial institutions, and community stakeholders to drive sustainable economic growth.
Essential Job Responsibilities
- The Senior Advisor for Financial Services provides strategic leadership and technical expertise within the Resilience and Market Systems Development program.
- Key responsibilities include conducting comprehensive market assessments, identifying innovative financial solutions, and designing interventions to enhance the financial resilience of target communities.
- The advisor will collaborate with local partners, government agencies, and stakeholders to implement projects that improve access to financial services, strengthen financial literacy, and promote inclusive economic growth. They will navigate complex challenges, leverage financial tools, and drive transformative change to support the program’s objectives, all while ensuring alignment with the unique context and needs of the region. S/he will liaise with the CoP, DCoP, Advisors, Communications Manager, and MRM Manager to identify and design key communications materials and disseminate them to identified audiences.
- S/he will be responsible for ensuring strong linkages between the Activity interventions and the Results Measurement team of the program. This position is based in Gombe but requires frequent travel to the other states of the Northeast.
Specific Responsibilities
Knowledge Management:
- Knowledge Dissemination: Develop and implement strategies for sharing relevant industry insights, best practices, and innovative financial solutions with financial institutions, FinTechs, and the Central Bank of Nigeria to foster a culture of continuous learning and improvement.
- Research and Analysis: Conduct in-depth research and analysis of financial trends, regulatory changes, and emerging technologies, providing stakeholders with timely information to make informed decisions and adapt to evolving market dynamics.
- Capacity Building Workshops: Organize workshops, seminars, and training sessions for financial institutions, FinTechs, and regulatory bodies to enhance their understanding of the latest financial service innovations and global best practices, ultimately influencing their strategies and policies.
- Policy Advocacy: Utilize knowledge and insights to advocate for policy changes and regulatory reforms that support financial inclusion and innovation in collaboration with the Central Bank of Nigeria, helping to shape a conducive environment for financial services development.
- Thought Leadership: Position the program and its stakeholders as thought leaders in the financial services sector by producing thought-provoking research papers, articles, and policy briefs that influence industry discourse and decision-making, promoting the adoption of inclusive and resilient financial services practices.
Intervention Management:
- Support the implementation of teamwork plans and the successful implementation of livelihoods and market systems development activities, ensuring timely implementation of work plan activities, identification of target groups within the approved budget, and achieving program deliverables for the desired impact.
- Support the provision of technical guidance on livelihoods and market systems development and ensure that interventions are responsive to stakeholders and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards, and strategic plan.
- Formulate strategies to develop markets in the selected commodity chains and seek opportunities to work as per the RRA sector strategy. Develop intervention strategies and implementation procedures in a participatory manner with key stakeholders.
- Ensure the appropriate communication of clear intervention guidelines, expected outcomes, timeframe, and workplan to all relevant parties.
- Remain well aware of developments in the relevant sectors/markets/commodity chains
- Refine and adapt the intervention strategies in light of participant and stakeholder requests and changing needs and opportunities within the overall program of RRA.
- Help identify market failures and pressure points for addressing these; help identify ways to render a given market more functional and efficient to benefit the program targets.
- Refine and adapt the selected intervention strategies in light of participant and stakeholder requests and changing needs within the overall program.
- Identify priority areas for interventions that will change as opportunities pass or are realized, and new ones emerge.
- Collaborate closely with and support the technical advisory and implementation team to manage the Grant Facility aspect of the program to catalyze new investment in viable economic opportunities (market systems, livelihoods, agribusiness, and employment) through grants that stimulate rather than distort market development and avoid exacerbating conflict dynamics.
Stakeholder Management:
- Strategic Partnership Development: Forge and nurture strategic partnerships with financial institutions, FinTech companies, and the Central Bank of Nigeria to align program goals with the interests of these stakeholders.
- Needs Assessment: Conduct thorough needs assessments with financial institutions to understand their specific requirements and constraints in serving vulnerable communities.
- FinTech Engagement: Act as a liaison between the program and FinTechs, identifying opportunities for technology-driven solutions, fostering innovation, and facilitating partnerships for financial inclusion initiatives.
- Regulatory Compliance: Maintain a deep understanding of regulatory frameworks. Work closely with the Central Bank of Nigeria to ensure program activities align with financial regulations and advocate for favorable policy changes when necessary.
- Capacity Building: Provide guidance and support to financial institutions and FinTechs in enhancing their capacity to deliver financial services to underserved populations effectively.
- Investment Facilitation: Collaborate with financial institutions to explore investment opportunities and secure funding sources to sustain and scale program activities.
- Risk Management: Evaluate and mitigate potential risks associated with stakeholder engagement and ensure compliance with risk management protocols.
- Communication and Advocacy: Develop communication strategies to advocate for policy changes that promote financial inclusion and disseminate program successes to stakeholders, fostering a positive narrative around program impact.
- Conflict Resolution: Address conflicts and challenges that may arise between different stakeholder groups, working towards consensus and shared objectives.
- Monitoring and Evaluation: Implement a robust system for monitoring and evaluating the effectiveness of stakeholder engagement efforts, regularly reporting progress and identifying areas for improvement in stakeholder management strategies.
Organizational Learning:
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries:
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in designing, monitoring, and evaluating our field projects.
Representation and Advocacy:
- In coordination with the other technical leads, develop and maintain effective working relationships with stakeholders in Nigeria, including local communities, donors, government actors, UN agencies, international and local NGOs, and other relevant actors. Ensure RRA’s active representation and participation in the relevant clusters/sectors coordination. Develop strategic partnerships with local organizations. In coordination with the CoP and other technical leads, assist in organizing donor visits by supporting staff in the smooth design and running of field visits.
- Supervisory Responsibility: Yes
- Reports Directly To: Chief of Party
- Works Directly with: DCoP, Communications Manager, Managers, MEL team, Technical Advisors, Communications Officers, Finance, and Operations teams. Coordinates with HQ Program Performance team and the Technical Support Unit.
Knowledge and Experience
- BA / BSc. in Social Sciences
- The ability to work within a fast-paced and dynamic environment.
- Excellent communications skills
- A passion for the international development sector
- Exceptional analytical and writing skills.
- A strategic and creative thinker with proven experience in working on diverse and wide-ranging communication strategies, including all forms of media.
Success Factors:
- A successful candidate will have a demonstrated ability to lead and communicate effectively with team members of varied work styles and cultures, follow procedures, and meet deadlines with flexibility and creativity in planning and problem-solving.
- S/he will have a proven ability to learn quickly, multi-task, prioritize, take the initiative, be accountable for results, understand the larger picture while remaining focused on the details, problem-solve, work within a complex and sensitive setting, and follow laws and security protocols.
- The most successful Mercy Corps team members are strongly committed to teamwork and accountability, thrive in evolving and changing environments, and prioritize effective written and verbal communication.
Diversity, Equity & Inclusion:
- Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
- We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity:
- Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
- We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics:
- Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants, or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme.
- We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
- As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
Application Closing Date
24th October, 2023.
===
===
2). Procurement Manager
Location: Maiduguri, Borno
Employment Type: Full-time, Regular
Program / Department Summary
- Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
- As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long-term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.
- Operations Department provides key support to the entire country program in procurement, asset management, warehouse management, fleet management and facilities & office management for successful program implementation.
General Position Summary
- TheProcurement Managerwill beresponsible for supervising all purchases of goods, services and works of Mercy Corps’ Country program. S/he will train and oversee a team, while ensuring that a support strategy for healthy,robust,and integrated systems is in place.
Essential Job Responsibilities
Strategy & Vision:
- Analyze the procurement team set up in every office. Propose adjustment; recruit and train staff accordingly to guarantee a high-performing and professional team is in place.
- Develop/improve the management tools necessary to make optimal decisions.
- Provide senior leadership with the data and analysis necessary to make optimal decisions.
- Analyze and propose changes to procedures based on needs and risk management.
- Orientate procurement staff and provide service-oriented training to enable work with other non-procurement staff effectively.
Procurement Management:
- Provide direct support to and ensure that all MC Nigeria offices high standards in procurement.
- Ensure that the procurement Team and all relevant employees have correctly assimilated and applied the new field procurement policies and procedure FP3.
- Provide training to staff on this news policy (or refresher training as necessary)
- Assist Program and operational personnel in regular procurement planning meetings.
- Work closely with program managers; Operations director and operations Managers to develop/ updatepolicies, procedures and set up better adapted to procurement for emergency programs.
- Lead the implementation of market surveys in all locations where Mercy Corps operates.
- Maintain file on market prices for commonly bought items.
- Organize proper filing of the procedure-related documentation according to mercy corps standards.
- Maintain a comprehensive dashboard for procurement to ensure follow-up and analysis is updated on a weekly and monthly basis.
- Engage with program managers for the development and regular updating of procurement plans for each project.
- Regularly produce purchase status and completed purchase reports using the Ongoing PR Master List and PR Master List
- Maintain a comprehensive dashboard for procurement; to ensure good planning of all updates on weekly and monthly basis.
- Ensure ongoing communication with the different departments to ensure good planning of all purchases in collaborative and respective manners.
- Ensure maximum use of Master Agreement and yearly renewal of these agreements.
- Ensure that Mercy Corps’ procurement activities are legal and moral.
- Establish MSA&MPAs supplier agreements for commonly used items.
- Ensure all contracts and contractual terms are respected by supplier and mercy corps and respect local legislation.
- Ensure all tenders are done in accordance with procedure and archived according to Mercy Corps procedures.
Team Management:
- Provide team members with information,tools, and other resources to improve performance and reach objectives.
- Provide direct support to ensure that all MC Nigeria offices meet minimum standards in procurement management.
- Guide and supervise the team according to the performance revealed in the dashboard.
- Create and sustain a working environment of mutual respect where team members strive to achieve excellence.
- Promote accountability, communicate expectations, and provide constructive feedback via regular performance reviews.
- Supervise,hire, and orient new team members as necessary and provide full orientation for the newly hired team members.
- Review job descriptions as necessary and include performance indicators. Conduct annual performance evaluation.
- Develop and implement KPIs for the procurement team.
- Ensure training and capacity building for procurement team members in order to increase the level of technical ability and skills within the department.
- Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.
- Implement a management dashboard to provide accurate data on the department’s performance and proposals as well as implement changes.
Finance & Compliance Management:
- Ensure compliance with donor and Mercy Corps regulations.
- Uphold Mercy zero-tolerance policy to corruption.
- Provide training to program team members on procurement compliance and procurement tools use.
Influence & Representation:
- Represent Mercy Corps to the relevant external meeting.
- Consult with other NGOs to identify the best potential suppliers and providers.
- Communicate effectively to ensure overall project targets and obligations are met.
Supervisory Responsibility:
- Directly supervises all Procurement team members/staff in Mercy Corps Nigeria
Accountability:
- Accountable for following Mercy Corps Field Procurement Manual FP3, the Mercy Corps Code of Conduct regarding procurement activities and MC Conflict of Interest policy.
- Reports Directly To: Director of Operations
- Works Directly with: Field managers, Program Managers, Finance Managers, HR Manager, Operations Coordinators, all Operations team as required.
Knowledge and Experience
- BA / BS Degree in Supply Chain Management and/ or International Business in a relevant business field.
- 5+ years of experience sitting up and managing procurement systems with INGOs with supervisory responsibilities.
- Demonstrated understanding of a complex environment. Related security concerns and appropriate response with experience in secure context
- Strong organizational skills: ability to interact effectively with international and national personnel in a sensitive environment.
- Excellent oral and written English skills.
- High level of computer skills on MS Office programs.
- A demonstrated ability to multi-task and process information into action to not delay program activities.
- A clear understanding of procurement ethics and donor (USAID, EU, DFID,OFDA) compliance is essential.
Success Factor
- The successful procurement Manager will be good at problem solving have the ability to work out methods to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with Mercy Corps and donor regulations.
- S/he will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel both in a managerial as well as training capacity while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities.
- S/he will be able to live and work closely with a diverse team of individuals in a highly intense and fluid work and security environment and be willing to travel regularly to Mercy Corps field offices and project sites.
- The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Living Conditions / Environmental Conditions:
- The position will be based in Maiduguri, Borno State, Nigeria and requires travel to other offices 60%. Security in the field locations requires additional vigilance and accessibility will be reassessed continuously. Access to good medical services in the field is limited. Phone communication, internet, electricity, and water is available but might be erratic.
- Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues. Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
Organizational Learning:
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Diversity, Equity & Inclusion:
- Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
- We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity:
- Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
- We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics:
- Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
- We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASCand have signed on to the Interagency Misconduct Disclosure Scheme.We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
- As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
Application Closing Date
24th October, 2023.
===
===
3). Natural Resource Management (NRM) Advisor
Location: Katsina
Employment Type: Full-time, Regular
Supervisory Responsibility: None
Reports Directly To: Program Manager and works closely with the Senior MEL Officer, Senior Program Officer, Infrastructural Advisor, Technical Support Unit: Climate, and PAQ.
Program / Department Summary
- Mercy Corps has been present in Nigeria since 2012, focusing its interventions on adolescent girls’ empowerment, economic and market development, and conflict mitigation. With the insurgency spilling over from the Northeast of Nigeria and causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
- With funding from institutional donors, foundations, and private corporations, Mercy Corps continues to assist to meet the basic needs of vulnerable populations in the areas of food security, shelter, water and sanitation, protection, and livelihoods. Northwest Nigeria is currently experiencing a complex crisis and high violence perpetrated by numerous armed actors, including clashes between farmers and herders, criminal gangs, and non-state armed groups. This large-scale violence is fueled by a spiral of attacks and retaliations affecting a significant part of the population.
- The conflict has claimed thousands of lives each year since 2018, causing substantial losses of assets, weakening institutional and socioeconomic infrastructures, and leaving communities without livelihoods. Over 200,000 people have fled their homes, and approximately 60,000 fled to the neighbouring Niger Republic.
- From 16 November-30 December 2021 recorded a displacement of 969,757 people in the Northcentral and Northwest geopolitical zones. 39% of the affected population was from the Northwest, of which 18% were from Katsina representing the highest percentage of the affected States.
General Position Summary
- TheNatural Resource Management (NRM) Advisor will provide strategic advice, analysis, and direction to the communities, and local governance structures on a range of NRM-related issues concerning policy, management and development, land & water use, environment and conservation, and research and development.
- The NRM Advisor will lead, monitor, and report on the climate approaches and NRM compliance. He/she will lead project formulation and implementation to ensure that climate and NRM requirements are met.
- The NRM Advisor will lead the identification and establishment of natural resource management committees and will work closely in synergy with the Senior Program Officer to identify and implement immediate conflict prevention or mitigation measures, such as the rehabilitation of critical infrastructure along transhumance corridors.
- Also, the NRM Advisor will be the custodian of community action plans which lays the foundation for the implementation of social cohesion and infrastructure projects by collaborating closely with the Infrastructure Advisor who leads the final execution of specific community projects.
- The NRM Advisor in collaboration with the communications team will disseminate key findings and lessons learned in research briefs, white papers, and reports.
Essential Job Responsibilities
Research, Monitoring, Evaluation, and Learning:
- Lead in the design, implementation, and interpretation of the community natural resource maps, and communicate the key findings and implications to internal and external audiences.
- Ensure timely provision of strategic technical advice including the appropriate documentation and dissemination of processes and results to the program team, community stakeholders, and external partners.
- Contribute to conducting community-level natural resource situational analysis and dissemination to stakeholders. Carry out documentation of best practices.
- Assist to develop and institute a simple yet robust NRM monitoring plan.
Capacity Building:
- Assess training needs of project staff, government staff, and beneficiaries; develop appropriate training curriculum, training material, and support training implementation.
- Provide technical backstopping to the project staff in NRM, particularly in the areas of planning and implementing community-based natural resource management initiatives, and development of operational action plans.
- Contribute to developing technical guidelines, manuals, handbooks, and information materials relevant to project implementation and building capacity of project staff, government staff, and community beneficiaries.
Program Implementation:
- Support in the identification of the targeted intervention sites and program participants and help formulate indicative project activities. Coordination of the overall site selection process for all on-the-ground interventions (in consultation with stakeholders)
- Review costed community action plans for implementation.
- Support the development of ToRs of technical consultancies related to the subject matter.
Program Quality Oversight:
- Review of national, and local policy and legislative frameworks related to land use planning (including the possibility of conservation/restoration), commodity production, water management, and sustainable forest management, identification of trends and opportunities for change.
- Review of relevant past and ongoing initiatives for lessons learned and synergies.
- Profiling of the delineated project landscape, including working with the state governments e.g., Land & Survey, Forestry sectors on mapping current land use and natural resource management.
Technical Leadership:
- Provide safeguard and gender implementation support to the project and wider program team to enhance project and initiative quality and ensure compliance with internal policies and procedures, including advice on improving implementation to meet project targets and compliance.
Team Management:
- Sustain a work environment of mutual respect you and other team members strive to achieve excellence.
- Promote accountability, communicate expectations, and provide constructive feedback via regular performance reviews.
- Provide other team members with information, tools, and other resources to improve performance and reach objectives.
Finance & Compliance Management:
- Ensure compliance with donor and Mercy Corps regulations related to the project implementation.
Influence and Representation:
- Identify, build, and manage collaborative partnerships with Consortium partners, local governments, and other stakeholders.
- Communicate effectively to ensure project implementation targets and technical quality standards are met.
- Participate in coordination meetings and workshops for the project at both Local and State levels as delegated.
Organizational Learning:
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries:
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Knowledge and Experience
- Minimum of BA/S in relevant field or another similar field; MA / MS / MBA or equivalent preferred in Natural Resources Management, Environment Sciences, related Biological Management or other related fields.
- Minimum of 4 years of working experience in a similar context and issues.
- Familiarity with global and localized climate change priorities, standards, and compliance requirements
- Familiarity with global NRM and climate frameworks that can be adopted for the management of local resource-related issues.
- Good understanding of relevant cross-cultural issues in a highly insecure environment.
- Previous experience in implementation, monitoring, and evaluating sustainable NRM management.
- Demonstrated capability in policy formulation.
- Expertise in forestry, water, and land management and development.
- Understanding of national and regional/global issues related to NRM.
- Excellent interpersonal skills and proven ability to motivate, inspire and promote teamwork in an interdisciplinary, multicultural, context.
- Experience in supporting institutional capacity building.
- Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
- Excellent writing, editing, and analytical skills and ability to formulate well-targeted documents.
- Strong negotiation and coordination skills.
- Fluency in English; fluency in Hausa is a plus.
Diversity, Equity & Inclusion
- Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we can better leverage the collective power of our teams and solve the world’s most complex challenges.
- We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
- We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
- Mercy Corps is an equal opportunity employer that does not tolerate discrimination.
- We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
- We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
- Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme.
- We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
- As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
- Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
Application Closing Date
13th October, 2023.
===
===
4). Monitoring, Evaluation & Learning (MEL) Manager
Requisition Number: MELMA004143
Location: Maiduguri, Borno
Employment Type: Full-time, Regular.
Job Category: Monitoring & Evaluation
Program / Department Summary
- Mercy Corps exists to alleviate suffering, poverty, and oppression by building secure, productive, and just communities. Mercy Corps has been present in Nigeria since 2012, focusing its interventions on adolescent girls’ empowerment, economic development and conflict mitigation.
- With the insurgency spilling over from the northeast of Nigeria and causing the displacement of millions of individuals, Mercy Corps has decided to address the rising humanitarian needs among displaced households and vulnerable host communities by starting its humanitarian program in July 2014.
- Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in northeast Nigeria. With funding from humanitarian donors including BHA, and ECHO the humanitarian program has been focusing on food assistance, non-food items distribution, protection, livelihood support, WASH and capacity building of humanitarian response actors.
- Mercy Corps plans to scale up and expand its humanitarian response in northeast Nigeria to reach more beneficiaries with additional and varied assistance in a wider geographic area. In addition to humanitarian programs, Mercy Corps also implements adolescent girls’ and boys’ empowerment and youth engagement programs. All Mercy Corps interventions in Nigeria are implemented in a conflict and gender-sensitive manner.
General Position Summary
- The Monitoring, Evaluation and Learning Manager is a key member of the Program Performance and Quality (PAQ) Unit and will be responsible for managing and coordinating all MEL and program quality performance processes for Mercy Corps Nigeria’s Humanitarian programs.
- S/he will work across all Northeast programs to support data collection, management, and analysis.
Essential Job Responsibilities
Technical Leadership:
- Provide leadership, training and mentoring in the development of M&E Plans, M&E tools, survey design, methodology, data analysis, and other skills required for assessing the impact of programs.
- Lead and/or collaborate with external evaluators on the design and rollout of the program assessments, baseline and evaluations, while setting up effective systems for learning.
- Ensures programs use the necessary M&E systems and tools, to inform and improve each individual program, as well as feed into the broader country-level M&E system and country strategy.
- Take the lead in aligning, collecting and reporting on relevant indicators to the organizational-wide M&E systems, and other external systems as relevant.
- Support teams in collecting sex and age-disaggregated data and using gender-sensitive data collection methods in order to understand and respond to program results with diverse participants.
- Participates in the facilitation of country and sector-level strategic planning sessions, assisting program managers and senior management in the development of their annual plans.
- Identify research opportunities and partnerships that respond to priority topics and questions, and which connect to Mercy Corp’s field emergency response programming and national and regional strategic plans.
- Lead on both internal and external Data Quality Assessment (DQA) in collaboration with BHA Third Party Monitoring partners.
Information Management:
- Works with the program and M&E teams to adopt a holistic country-level M&E system (including Tola Data) that harnesses open-source software and flexible cloud solutions to more accurately collect, monitor and verify program activities and ensure they are aligned with the country strategic and annual plan.
- Provides guidance, recommendations, and leadership to ensure that the M&E systems meet the needs of Programs Managers and Country Leadership and help address shortfalls in M&E and data management that affect program implementation.
- Contributes to program design to ensure adherence to Mercy Corps’ M&E best practices, including the use of standardized indicators, form templates, and documentation methodologies.
- Maintain a comprehensive schedule of private and institutional funding reports for programs and review project/program reports to ensure that reports contain accurate, clear, and high-quality data and are presented in the proper format.
- Develop program and operational reporting templates that facilitate the acquisition, aggregation, and flow of information in programs.
Capacity Building And Mentoring:
- Develops and oversees the implementation of the M&E staff and partner capacity-building strategy that promotes a culture of learning through systematic analysis and reflection of program data.
- Build the capacity of all relevant team members to develop and maintain an excellent M&E system, including regular reflection and analysis of program monitoring data.
- Work closely with Program Managers, Human Resources, and Finance to ensure that M&E skills are incorporated into all program position descriptions and positions are budgeted for.
- Contributes to the knowledge management repository with best practices in M&E and ensures that it is accessible to all staff and partners.
- Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
Internal and External Coordination:
- Active contributor and collaborator with sector clusters (majorly on joint assessments in Borno State) and regional and global counterparts to promote the use of M&E best practices.
- Strengthen linkages with other internal resources, including the LMS, Digital Library, Hub, and Connect, to enhance organizational learning where relevant to M&E.
- Maintain close working relationships with M&E counterparts in other relevant international NGOs and local NGOs and associations in Nigeria.
Organizational Learning:
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries:
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility:
- Senior MEL Officers and Senior Data Management Officer
Accountability:
- Reports Directly To: Country MEL Manager
- Works Directly With: Strategic Learning Manager, Humanitarian Response Director, Program Sector Managers, Program Managers, Reporting & Communications Officers, Finance, and Operations teams. Coordinates with MCN PaQ unit (including CARM team).
Knowledge and Experience
- BA/S Degree in Development Studies, Research Methods, Statistics, Economics, Social Sciences, Monitoring and Evaluation, Project Management or other relevant field required. Postgraduate degree preferred.
- 3-5 years of active M&E work experience in emergency and development programming required with the proven use of program technology.
- Experience with theoretical and practical background in M&E and skilled in participatory qualitative and quantitative M&E methodologies and techniques.
- Excellent quantitative skills and power user with Excel; Experience with Access, and statistical packages including Stata, R or SPSS and GIS tools like QGIS, ArcGIS or Google Earth Pro is preferred.
- Experience with data management including the ability to structure and collate data sets for ease of analysis.
- Demonstrated understanding of intermediate statistics and ability to summarize and make predictions from multiple data sets.
- Experience working on USAID programs preferred.
- Previous experience living and working in challenging or insecure environments.
- Fluency in spoken and written English is required.
- Knowledge of Hausa and other local dialects is preferred.
Success Factors
- The successful candidate will have a demonstrated ability to lead and communicate effectively with team members of varied work styles and cultures, follow procedures, and meet deadlines with flexibility and creativity in planning and problem-solving.
- S/he will have a proven ability to learn quickly, multi-task, prioritize, take initiative, be accountable for results, understand the larger picture while remaining focused on the details, problem-solving, work within a complex and sensitive setting and follow laws and security protocols.
- The most successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Diversity, Equity & Inclusion:
- Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
- We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity:
- Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
- We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
- We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics:
- Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
- We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASCand have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
- As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
Deadline: 13th October, 2023.
How to Apply: Interested and qualified candidates should use the links below to apply: