Company Info
Large organization
Netcom has been Nigeria's leading Internet Service Provider since 2004, outperforming the competition with cutting-edge platforms in VSAT, WIMAX, Radio, and Fibre technologies. Now, as a pioneer in Business Transformation Solutions, we enable organisations to lead their market area by keeping up with the rapid changes in IT technologies, assuring relevance to specific business efforts necessary to maximise income.
101 to 150 Employees
Netcom has been Nigeria’s leading Internet Service Provider since 2004, outperforming the competition with cutting-edge platforms in VSAT, WIMAX, Radio, and Fibre technologies. Now, as a pioneer in Business Transformation Solutions, we enable organisations to lead their market area by keeping up with the rapid changes in IT technologies, assuring relevance to specific business efforts necessary to maximise income.
1). IT Support Engineer
Location: Lagos
Employment Type: Full-time
Job Description
- As an IT support engineer, you will meet with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships.
- You may also be required to install new software applications and train clients on proper application use.
Key Elements of the Role
- Installing and configuring client computer systems.
- Responding to client IT support requests.
- Meeting with clients to diagnose software, networking, or hardware issues.
- Providing technical support on-site or via remote-access systems.
- Troubleshoot & Repair computer systems Laptop/Server/Desktop/Printer etc and keep the record
- Troubleshoot IOS/Windows /MS-Office related issues
- Software update check Antivirus/ windows / MS-office
- Ensure Network Uplink uptime Escalating the issue to responsible body/Vendor/Engineer
- Configure firewall, manage policy
- Email configuration, troubleshooting
- Regular Internet link and structural cable check
- Escalate the Inverter /Battery related issue to inverter team
- Regular check of CCTV , Biometric terminals and VoIP Phones
- Ensure Network access to only authorised person after approval
- Regular Preventive & Corrective maintenance of Network system Switch / Wireless AP/Firewall
- Preserve assets, information security and control structures
- Ensure security of data, network access and backup systems
- Keep the record of IT-assets Laptop/keyboard/mouse/charger etc
Desired Skills & Experience
- Minimum of Bachelor’s Degree or HND in Computer Science, Engineering or a related field
- Minimum of 4 years work experience as a technical support engineer
- Proven work experience as a technical support engineer.
- Knowledge of web services, API, and IP-based protocols.
- Experience with scripting languages such as Perl or Shell
- Knowledge of computer hardware and networking systems.
- Good time management skills.
- Excellent interpersonal & organizational skills.
Application Closing Date
10th April, 2024.
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2). Senior NOC Engineer
Location: Lagos
Employment Type: Full-time
Responsibilities
Key Deliverables:
- Monitor, troubleshoot, and resolve all network elements.
- Provide 2nd level support to resolve escalated issues in timely fashion.
- Perform network surveillance, proactively responding to network outages and incidents
- Escalate problems to 3rd level support within the Operations Centre, within expected time of resolution
- Ensure all incident tickets logged for outages are resolved and closed within agreed SLA
Requirements
Knowledge, Skills and Behavior required to succeed in Role:
- 1st Degree in Computer Engineering or Electrical Engineering field.
- Network troubleshooting and maintenance experience
- Ability to work during night hours (shift mode)
- Minimum of 5 years of technical experience in the telecoms industry.
- Good understanding of wireless communications technology
- Accurate documentation and report generation skills.
Application Closing Date
10th April, 2024.
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3). Senior Procurement Officer
Location: Lagos
Employment Type: Full-time
Job Description
- Strategic Sourcing: Lead the development and execution of procurement strategies aligned with business goals, ensuring the timely and cost-effective acquisition of goods and services.
- Supplier Management: Build and maintain strong relationships with key suppliers, conduct regular performance reviews, and negotiate favorable terms and agreements.
- Contract Negotiation: Negotiate and finalize contracts with suppliers, ensuring compliance with legal and regulatory requirements, as well as company policies.
- Cost Optimization: Identify cost-saving opportunities, conduct market research, and implement best practices to achieve cost efficiency in procurement processes.
- Risk Management: Evaluate and mitigate risks related to procurement activities, including supplier performance, geopolitical factors, and market trends.
- Collaboration: Work closely with cross-functional teams, including finance, operations, and legal, to ensure alignment of procurement activities with overall business objectives.
- Compliance: Ensure adherence to company policies, ethical standards, and regulatory requirements in all procurement activities.
Requirements
- Bachelor’s Degree in Business, Supply Chain Management, or a related field. Master’s Degree and relevant certifications (e.g., CSCP, CPSM) are a plus.
- Proven experience as a Senior Procurement Officer or similar role in the telecommunications industry.
- Strong negotiation and contract management skills.
- In-depth knowledge of procurement best practices, market trends, and legal regulations.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make data-driven decisions.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply:
- IT Support Engineer – [email protected]
- Senior NOC Engineer – [email protected]
- Senior Procurement Officer