Company Info
Large organization
200 + Employees
Stanbic IBTC Bank
Stanbic IBTC Bank is a full-service financial services organisation with a strong focus on three primary business pillars: Corporate and Investment Banking, Personal and Business Banking, and Wealth Management. Stanbic IBTC Bank officially joined the Standard Bank Group on August 24, 2007.
1). Custodian, Asset
Location: Lagos
JOB DESCRIPTION
- Ensure the availability of a fully functional Automated Teller Machine (ATM) service to customers including the custody and balancing of ATM cash, processing of ATM deposits and handling of ATM computer reports. Ensure that laid-down instructions for handling and movement of treasury cash to and from tellers SBV are adhered to Ensure that current stock of blank forms received is recorded and signed for according to laid-down procedures Ensure that record keeping is carried out according to laid-down instructions for treasury cash, blank forms and safe custody items Ensure that swept deposits are correctly handled appropriately Ensure that all irregular items have been actioned before the end of the day Understand and manage the risks associated with the custody of ATM’s as well as the changes in the custody of assets through an effective system of controls.
QUALIFICATIONS
- Minimum of First Degree
- MBA, ACCA, ACA, CIBN is an added advantage
- 1-2 years similar work experience
Behavioral Competencies
- Upholding Standards
- Team Working
- Checking Details
- Documenting Facts
- Adopting Practical Approaches
Technical Competencies
- Banking Process and Procedures
- Attitude of Customer Experience
- Product Knowledge
- Cross and Up-Selling
- Records and Archive Management
===
2). Officer, Client Service
Location: Oyo
JOB DESCRIPTION
- To manage clients’ enquiries, complaints and request while ensuring prompt resolution (Group wide). Proactively and reactively cross sell the Group’s products.
QUALIFICATIONS
- Minimum of First Degree
Behavioral Competencies
- Checking Details
- Interacting with People
- Resolving Conflict
- Completing Tasks
- Thinking Positively
===
===
3). Officer, Client Service
Location: Ogun
JOB DESCRIPTION
- To manage clients’ enquiries, complaints and request while ensuring prompt resolution (Group wide). Proactively and reactively cross sell the Group’s products.
QUALIFICATIONS
- Minimum of First Degree
Behavioral Competencies
- Checking Details
- Interacting with People
- Resolving Conflict
- Completing Tasks
- Thinking Positively
===
4). Banker, Personal – Abeokuta
Location: Ogun
JOB DESCRIPTION
- Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customers in the branch, providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions.
Minimum Qualifications
- Minimum of First Degree
- 1-2 years banking experience, preferably interfacing with customers
- Strong relationship management background.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully
ADDITIONAL INFORMATION
Behavioral Competencies
- Ability to educate customers.
- Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
- Advanced sales and consulting skills.
- Achievement-orientated, embracing and achieving challenging targets.
- Self-motivated and energetic
Technical Competencies
- Understanding of the personal markets etc.
- Deep knowledge and understanding of the different personal and segment value propositions.
- Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
- Understanding which products are most suited to the different personal banking segments.
- Knowledge of equivalent competitor products and services.
===
5). Banker, Personal – Ibadan
Location: Oyo
JOB DESCRIPTION
- Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customers in the branch, providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions.
Minimum Qualifications
- Minimum of First Degree
- 1-2 years banking experience, preferably interfacing with customers
- Strong relationship management background.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully
ADDITIONAL INFORMATION
Behavioral Competencies
- Ability to educate customers.
- Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
- Advanced sales and consulting skills.
- Achievement-orientated, embracing and achieving challenging targets.
- Self-motivated and energetic
Technical Competencies
- Understanding of the personal markets etc.
- Deep knowledge and understanding of the different personal and segment value propositions.
- Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
- Understanding which products are most suited to the different personal banking segments.
- Knowledge of equivalent competitor products and services.
Deadline: Not specified
How to Apply: Use the links below to apply: