Company Info
Large organization
200 + Employees
Standard Chartered Bank is an international bank that is both agile and large enough to have an effect. For more than 160 years, we've strived to improve the lives of our clients, communities, and colleagues. We question the status quo, appreciate a good challenge, and are always looking for new ways to grow and improve. As a prominent international bank, we work to help individuals and businesses grow throughout Asia, Africa, and the Middle East.
Standard Chartered Bank is an international bank that is both agile and large enough to have an effect. For more than 160 years, we’ve strived to improve the lives of our clients, communities, and colleagues. We question the status quo, appreciate a good challenge, and are always looking for new ways to grow and improve. As a prominent international bank, we work to help individuals and businesses grow throughout Asia, Africa, and the Middle East.
1). Transaction Banking Corporate Sales Officer
Job ID.: 2400003177
Location: Victoria Island, Lagos
Job Type: Full time
The Role Responsibilities
Business:
- Deep understanding of clients’ operating environment including day to day transactional flows, cash investment needs, trading cycles, and operational banking requirements.
- Provide regular input to striped teams from day to day understanding of the clients’ operations
- Execute activities in line with TB sales pipeline policy.
- Provide regular input to Regional and Global RFP teams to design RFPs for Clients
- Liaise with country teams to understand dynamics in west Africa
- Leverage the feedback from client operating level and bank MIS to refer ideas to origination teams.
- Provide pricing in line with Cash and Trade pricing policy for flow opportunities (e.g. OPAC, bank guarantees, additional accounts, etc.).
- Grow cash balances and volumes.
- Monitor usage of channels.
- Manage documentation for transactions and post transaction monitoring & servicing
- Lead the execution of deals by tracking implementation through to revenue realization.
- Documentation process for Cash
- Liaising with Ops and RMs on referrals.
Processes:
- Ensure that any post sales service issues identified are managed appropriately by Service Management and/or other relevant departments. (e.g. CIC)
Risk Management:
- Drive the Operational Risk framework implementation where applicable
- Adhere all TB Sales risks in the Country (incl. through BORFs & CORCs), conform to global standards, improve risk metrics, e-enablement & culture, and ensure no failed audits (internal & external)
Governance:
- Build strong & deep relationships with regulatory authorities and local industry bodies, and ensure the business is ahead of the regulatory change agenda
- In conjunction with CEO, CIO & Compliance, proactively engage local and global business & functional partners and stakeholders to drive the TB Transactional Sales agenda and ensure alignment
- Promote the SCB brand and Group Code of Conduct – exemplify the values of the Group in all undertakings.
Regulatory & Business Conduct:
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the CCIB Cash business to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders:
- Relationship Managers, Client Managers, TB Sales, TB products
Other Responsibilities:
- Embed Here for good and Group’s brand and values in Ghana / CCIB / TB Sales]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
Educational Qualifications
- Post-Graduates / or professional qualification preferred, but not mandatory
- Sound knowledge of accounting and financial principles gained by experience or qualification.
Experience & Skills:
- Minimum of 12 years’ relevant experience gained either in banking, treasury, or accounting environment
- Knowledge of emerging markets products and service as well as experience in assessment of credit risk in large segments.
- Strong verbal and written communication skills (in English), with proven ability to work across cultures and within a dynamic environment
- Able to hold credible dialogue at all levels of the organisation, as well as with clients
- Well organized, able to multi-task and balance competing demands.
Our Ideal Candidate:
Key requirements:
- Management and Leadership – Ability to prioritise, delegate, develop and motivate people.
- Analytical strength – to spot emerging risks, in particular forward-looking industry trends.
- Gravitas – to engage with Relationship Managers and Clients alike, can challenge in a constructive manner.
- Collaborative – to work in partnership with stakeholders to ‘get things done’, fulfilling the Job Purpose.
Role Specific Technical Competencies:
- Cross-Selling
- Client Relationship Management
- Customer Behaviour and Preferences
- Disruptive Innovation
- Knowledge of Cash Product
- Strategic Sales Planning.
Application Closing Date
Not Specified.
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2). Associate Principal, Financial Markets Sales
Ref No: 2400003903
Location: Lagos
Schedule: Full-time
Employee Status: Permanent
Role Responsibilities
Strategy:
- To support the team for Financial Markets Sales business in Nigeria and selected West African markets.
- To deliver Financial Market products in compliance with group and external policies, in order to meet the regions objectives.
Business:
- Work with the rest of the team to deliver on set objectives for Nigeria and selected West African region.
- To continuously engage clients and internal stakeholders.
- To ensure achievement of individual target for own portfolio of clients, as well as contributing towards units and region’s financial targets.
- To work closely with corporate banking team and other stake stakeholders in providing a partnership approach to designated clients.
- Develop a thorough appreciation of each allocated customer’s business and understanding of their potential needs for Financial Markets products, through regular liaison with SCB’s principal RM for each customer as well as through direct contact with the customers.
- Respond speedily and positively to all requests from customers for a specific transaction, or for more general advice, or introduction to a more appropriate contact within SCB, whether or not the request is from the specially allocated group of customers.
- Liaise with Operations concerning customer feedback received on service delivery quality, in order to seek improvements in service delivery where viewed as necessary from the customer’s perspective.
- To maintain frequent and high quality dialogue with the support functions of Financial Markets
- To build relationships and work with other business units in order to cross sell SCB’s products and services
- To provide product training to internal/external clients
- Assist team members to develop required skills in sales, risk and technical knowledge through a process of coaching, appraisal, identification and action on training needs, with appropriate follow up to ensure that new learning is put to effective use
Processes:
- Processes for which the role is responsible under the ORF as 1st & 2nd line; for executing / completing, and for supervising
People & Talent:
- Responsible for driving appropriate culture and values within the team. Setting appropriate tone and expectations for the team, work in collaboration with risk and control partners across all functions
Risk Management:
- Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group as it relates to the role.
- Ensure operational risk management and reporting is an integral part of the business process.
- Monitor all major risk issues and concentrations and where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees or functional product heads as it relates to the role
Governance:
- Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business
- Establish and maintain good contact with the local regulators
Regulatory & Business Conduct:
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Support the [Nigeria & West Africa / Financial Markets / Corporate Sales teams to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders:
- Line Manager : Business development, personal growth and any other matters arise in the normal course of business and in exceptional situations.
- Head of Financial Markets : Business development, personal growth and any other matters arise in the normal course of business and in exceptional situations.
- Trading Desks: To obtain pricing for products dealt with customers
- FMOPS, CMO, TRADE and Other Operational units: To see through a transaction from the time of booking to settlement and beyond.
- Structuring, TCRM, Legal and other relevant teams: To obtain the necessary insights and to make certain that the booking of transactions take place within the procedures and guidelines set.
- Business Segments, Compliance, Operations, HR other relevant departments within the bank.
- Other relevant business heads, their reportees and delegates
- Key clients and potential clients and those related to such entities eg tax, legal advisors.
- Local and regional, and offshore regulators and industry bodies etc
Other Responsibilities:
- Embed Here for good and Group’s brand and values in Nigeria / Financial Markets / Sales team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
Our Ideal Candidate:
- Academic or professional education/qualifications: Bachelor’s Degree or Higher
- Licenses and certifications / accreditations: ACI Dealing Certificate
Role Specific Competencies:
- Industry Knowledge
- Client Relationship Management
- Knowledge of Product Line
- Cross Selling
Deadline: 22nd April, 2024.
How to Apply: Interested and qualified candidates should use the links below to apply: