Verification Officer at Sovereign Technology and Innovations Limited (STIL)

Sovereign Technology and Innovations Limited (STIL) is an emerging startup in the fintech industry, committed to revolutionizing financial services in Nigeria. Our dynamic team thrives in a collaborative environment, fostering innovation and growth. As an indigenous, home-owned company, we are excited to invite talented professionals to join us on this exciting journey.

Job Title: Verification Officer

Location: Igbno-Efon, Lekki – Lagos

Employment Type: Full-time

Key Responsibilities

• Keeping track and reducing transportation costs of logistics.
• Improving on-time delivery performance.
• Process optimization.
• Customer retention.
• Manage clients/customers information.
• Conduct detailed background checks of Customers & Riders.
• Organize all the collected data and information.
• Conduct verification on matters entrusted within the sales team.
• Timely follow-up and closure of assigned verification checks.
• Work with the customer service team in approving customers order requests and assigning
• Route Planning.
• Maintain customer satisfaction with forward thinking strategies, focused on addressing customer needs and resolving logistics concerns.
• Monitored customer logistics usage trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Job Requirements

• Candidates should possess a BSc Degree in Social Sciences.
• 2+ years of relevant experience.
• Strong oral and written communication skills.
• Proficiency in Microsoft office.
• Organizational and time management skills.
• Ability to work autonomously in a team environment.

Must have skills:

• High level of Initiative.
• Strong interpersonal skills.
• Attention to details.
• Analytical Skills.

Our Offering

• Salary: N150,000 per month
• Hybrid role.
• Performance-At-The-Edge (PATE).
• Pension.
• 13thMonth.
• Health Maintenance Organization (HMO).
• Opportunity to work in a fast-paced and innovative environment.

Application Closing Date
30th August, 2024.

Application Instructions
Interested and qualified candidates should send their CV to [email protected] using the job title as the subject of the email.

Note: Only qualified candidates will be contacted.