Vertical Lead – Merchant Acquiring at FairMoney

Lagos

Fairmoney

Company Info

Large organization

200 + Employees

FairMoney is establishing itself as the dominant mobile bank in emerging nations. Our mission is to restore Africa's money story by providing businesses and consumers with Tier 1 digital financial services.

FairMoney is establishing itself as the dominant mobile bank in emerging nations. Our mission is to restore Africa’s money story by providing businesses and consumers with Tier 1 digital financial services.

Title: Vertical Lead – Merchant Acquiring

Location: Lagos

Key Responsibilities:

  • Industry Focus: Lead merchant-acquiring efforts in key sectors, including but not limited to transportation, travel agencies, luxury bus operators, logistics, courier services, and ride-sharing platforms (e.g., Bolt & Uber)
  • Relationship Building: Develop robust relationships with top merchants in the targeted sectors, fostering connections with key decision-makers
  • Team Management: Oversee a team of Key Account Managers responsible for acquiring and managing large merchants within the designated verticals
  • Network Development: Leverage an extensive network to identify opportunities, understand merchant needs, and promote the organization’s solutions for mutual satisfaction
  • Industry Engagement: Actively participate in industry-related events to expand relationships with key merchants, staying updated on sector trends and challenges
  • Association Partnerships: Collaborate with major associations within the targeted verticals to facilitate merchant acquisition and strengthen industry connections
  • Key Account Maintenance: Manage relationships with key accounts, ensuring their satisfaction and promptly addressing any concerns
  • Complaint Resolution: Timely resolution of merchant complaints, ensuring high customer satisfaction
  • Network Expansion: Continuously build networks within the assigned verticals, identifying new opportunities for merchant acquisition
  • Product Knowledge: Develop a comprehensive understanding of the organization’s products and services, guiding others and effectively communicating value propositions to merchants

Requirements

  • Bachelor’s Degree in Sales and Marketing or related fields
  • 8-10 years of experience in Merchant Business within Fintech or a Commercial Bank, with a focus on managing large merchants
  • Strong communication and interpersonal skills
  • Proven track record of success in key account management, preferably within the fintech industry
  • Experience in managing high-performing sales teams
  • Flexibility, result-oriented mindset, and a strong work ethic
  • Self-motivated and capable of working independently to meet and exceed sales targets
  • Previous experience in Customer Service is a plus

Benefits

  • Private Health Insurance
  • Performance Bonus
  • Pension Plan
  • Training & Development

Recruitment Process:

  • A screening call with a member of the recruitment team for 30 minutes
  • Technical interview with the hiring manager for 30 to 60 minutes

Deadline: Not Stated

How to Apply: Interested applicants should Click Here to apply online.