Company Info
Mid sized business
1 to 50 Employees
LEAM Consulting is Nigeria's leading consulting organisation for professional certification training, HR advisory services, business development/startup, and IT consulting services.
LEAM Consulting is Nigeria’s leading consulting organisation for professional certification training, HR advisory services, business development/startup, and IT consulting services.
Title: Customer Representative (Female)
Location: Moniya-Ibadan, Oyo
Employment Type: Full-time
Responsibilities
- Manage large amount of incoming phone calls
- Identify and access customers needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Receive and verify items delivered by carriers/vendors
- Good teamwork skills.
Requirements / Qualifications
- HND, B.Sc in any relevant field
- Excellent communication and problem-solving abilities
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
Deadline: 30th March, 2024.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.