Company Info
Stanbic IBTC Bank is a full service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007.
1). Manager, Agent Network, Lagos Island
Location: Lagos
JOB DESCRIPTION
- Agent Network Manager (ANM) is responsible for the development. Growth, management and profitability of the agent distribution network in and around assigned geographical location and region
- He/She will be responsible for agent prospecting and relationship management. ANM will be required to work with the Agent O team for user creation, commission payment in addition to the resolution of all support required.
QUALIFICATIONS
- Minimum of First degree
- Minimum of 4 Years Experience in sales and retail banking would be an added advantage.
ADDITIONAL INFORMATION
Technical competencies
- Project Management
- Budgeting & Reporting·
- Customer Insight Analytics·
- MS Office Suites (Visio, Word,
- Excel, PPT & Project
Behavioural Competencies
- Good sales and negotiation skills
- Customer Focus and Customer Service
- Problem Solving, People Skills, Teamwork and People Management
- Excellent communication skills
- Initiative/proactive
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2). Manager, Agent Network, Lagos Mainland
Location: Lagos
JOB DESCRIPTION
- Agent Network Manager (ANM) is responsible for the development. Growth, management and profitability of the agent distribution network in and around assigned geographical location and region
- He/She will be responsible for agent prospecting and relationship management. ANM will be required to work with the Agent O team for user creation, commission payment in addition to the resolution of all support required.
QUALIFICATIONS
- Minimum of First degree
- Minimum of 4 Years Experience in sales and retail banking would be an added advantage.
ADDITIONAL INFORMATION
Technical competencies
- Project Management
- Budgeting & Reporting·
- Customer Insight Analytics·
- MS Office Suites (Visio, Word,
- Excel, PPT & Project
Behavioural Competencies
- Good sales and negotiation skills
- Customer Focus and Customer Service
- Problem Solving, People Skills, Teamwork and People Management
- Excellent communication skills
- Initiative/proactive
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3). Manager, Agent Network, SW1
Location: Oyo
JOB DESCRIPTION
- Responsible for the growth of Stanbic IBTC’s @ ease Agent Network within the area of coverage.
- Develop an active agent network and drive the acquisition of @ ease wallets through the Agents and Field officers.
- To ensure that the Agent Banking network is active and the proposition remains profitable through the entire life cycle and attain significant market dominance.
QUALIFICATIONS
- First degree in any field.
- Minimum of 6 years’ experience
- Experience in product & management, and retail banking would be an added advantage
ADDITIONAL INFORMATION
Behavioral competencies
- Innovative and Decisive
- Sales and relationship management
- Multi-tasker, good time management
- Good presentation skills
- Strong interpersonal skills
Technical competencies
- Project Management
- Budgeting & Reporting
- Customer Insight Analytics
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4). Manager, Agent Network, South East 2
Location: Rivers
JOB DESCRIPTION
- Agent Network Manager (ANM) is responsible for the development. Growth, management and profitability of the agent distribution network in and around assigned geographical location and region.
- He/She will be responsible for agent prospecting and relationship management. ANM will be required to work with the Agent O team for user creation, commission payment in addition to the resolution of all support required.
QUALIFICATIONS
- Minimum of First Degree
- Minimum of 4 Years’ experience in similar role
ADDITIONAL INFORMATION
Technical competencies
- Project Management · Budgeting & Reporting·
- Customer Insight Analytics·
- MS Office Suites (Visio, Word,
- Excel, PPT & Project)
Personal competencies
- Good sales and negotiation skills
- Customer Focus and Customer Service
- Problem Solving, People Skills, Teamwork and People Management
- Excellent communication skills
- Initiative/proactive
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5). Officer, Entrenchment
Location: Lagos
JOB DESCRIPTION
- To Improve customer perception of the bank’s services by proactively engaging customers via the telephone (outbound) to understand their individual needs and position a solution (product). Cross sell the bank’s products and services to both existing and new customers (onboarding).
- To effectively support and deliver excellent service to Personal clients and manage client attrition rate to bring down dormancy rate to the required budget, drive client engagement and channel adoption, engage clients to drive awareness of our Customer Value
- Proposition to drive customer entrenchment.
QUALIFICATIONS
- Minimum of First Degree
- Minimum of 1-2 yearsin depth knowledge of the personal clients and their Financial needs and expectations.
- Knowledgeable in the area of cross sell , customer centric and service oriented to deliver excellent and consistent service to clients.
ADDITIONAL INFORMATION
Behavioural Competencies
- Convincing People
- Providing Insights
- Generating Ideas
Technical Competencies
- Customer Understanding
- Product Related Systems
- Product Knowledge
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6). Manager, Employee Value Banking, SW
Location: Oyo
JOB DESCRIPTION
- To provide strategic direction to grow market share and profitability of consumer clients through Employee Value Banking/Ecosystems.
- Develop a lead process flow and Reward and Recognition process for success lead generation.
- To develop a robust data base for the network and target companies are selected.
- Optimize business opportunities by collaborating with stake holders on product bundling and partnering with CIB and BCC team to provide Employee Value Banking/Ecosystems solutions to employees of their clients.
QUALIFICATIONS
- Minimum of First Degree
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7). Head, Employee Value Banking
Location: Lagos
JOB DESCRIPTION
Design and implement EVP that encompasses:
- Product proposition,
- Sales proposition,
- Service proposition,
- Communication proposition,
- Pricing proposition,
- Credit proposition,
- Process flow,
- Segment operating model etc.
QUALIFICATIONS
- Minimum of First Degree
- Minimum of 10 years experience in similar capacity
ADDITIONAL INFORMATION
Behavioural Competencies
- Developing practical approaches
- Developing relationships
- Decision making
- Conflict resolution
- Team work
Technical Competencies
- Knowledge of Banking processes and procedures
- Business acumen
- Risk management
- Financial planning
- Strategic planning
Leadership Competencies
- Customer and Client focused
- Driving result delivery
- Aligning to business strategy
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8). Officer, Customer Value Proposition
Location: Lagos
JOB DESCRIPTION
- Responsible for the development and execution of CVP Customer Value proposition for the Personal client segment.
- Ensures implementation of the strategy and ensures that products (existing & new) meet the needs of Personal clients.
- Working closely with the EVB team to develop Value propositions for identified companies.
QUALIFICATIONS
- Minimum of First Degree
- 7 years experience of which 3 years should be in the banking industry and 1-2 years should be managing products.
ADDITIONAL INFORMATION
Behavioural Competencies
- Generating Ideas
- Convincing People
- Making Decisions
- Making Decisions
Technical Competencies
- Product Related Systems
- Customer Understanding
- Product Knowledge
Deadline: Not specified.
How to Apply: Use the links below to apply: