Relationship Officer at CapitalSage Holdings

Lagos

Capitalsage

Company Info

Mid sized business

1 to 50 Employees

CapitalSage Holdings, from one of its member firms, has emerged as a pioneer in expanding Nigeria's non-oil earnings through exports over time. We hope to change the story of African business by committing to excellence, ethical business practices, and a people-centric approach. We envisage a flourishing Africa, and our businesses are well positioned to drive dramatic change.

CapitalSage Holdings, from one of its member firms, has emerged as a pioneer in expanding Nigeria’s non-oil earnings through exports over time. We hope to change the story of African business by committing to excellence, ethical business practices, and a people-centric approach. We envisage a flourishing Africa, and our businesses are well positioned to drive dramatic change.

Title: Relationship Officer

Location: Lagos

About the job

A Relationship Officer plays a crucial role in building and nurturing long-term relationships with customers while driving business growth and profitability for the bank.

  • Ensure optimal usage of all devices and channels
  • Work with team members to ensure that customers needs are met
  • Works closely with the line manager to ensure optimal performance
  • Builds self to ensure adherence to company regulations and performance goals.
  • Constant innovation about all the products the team has to offer.
  • Design and implement strategic plans to reach sales targets (terminal deployment, cash out, transfer and VAS).
  • Cultivate lasting relationships with customers to grow customer loyalty.
  • Promote weekly, monthly and quarterly sales objectives.
  • Driving Agents to do BVN enrolment and card issuance.
  • Acquire Super Agents and direct Agents in the region.
  • Ensure at all times 80% of terminals deployed are active.
  • Ensure agents and Super Agents are adequately supported.
  • Manage Agent clusters’ portfolios and targets.
  • Meet personal sales target of 50 POS terminals and 50 reactivation targets per month.
  • Reports directly to the Regional Relationship Lead
  • Other duties assigned by your supervisor

Requirements

  • BSc/HND in Business, Accounting, Economics, Management, or relevant working experience in these areas.
  • At least 2 years of experience in banking or related field.
  • Knowledge of Merchant Acquiring Services and Digital Banking Services within financial institutions.
  • Good Communication skills and strong team player.
  • Good at English and Microsoft Office (Word, Excel and PowerPoint).

Benefits

  • Very attractive

Deadline: Not Stated

How to Apply: Interested applicants should Click Here to apply online.

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