Company Info
Mid sized business
1 to 50 Employees
Netcom has been Nigeria's leading Internet Service Provider since 2004, outperforming the competition with cutting-edge platforms in VSAT, WIMAX, Radio, and Fibre technologies. Now, as a pioneer in Business Transformation Solutions, we enable organisations to lead their market area by keeping up with the rapid changes in IT technologies, assuring relevance to specific business efforts necessary to maximise income.
Netcom has been Nigeria’s leading Internet Service Provider since 2004, outperforming the competition with cutting-edge platforms in VSAT, WIMAX, Radio, and Fibre technologies. Now, as a pioneer in Business Transformation Solutions, we enable organisations to lead their market area by keeping up with the rapid changes in IT technologies, assuring relevance to specific business efforts necessary to maximise income.
Title: Senior NOC Engineer
Location: Lagos
Employment Type: Full-time
Responsibilities
Key Deliverables:
- Monitor, troubleshoot, and resolve all network elements.
- Provide 2nd level support to resolve escalated issues in timely fashion.
- Perform network surveillance, proactively responding to network outages and incidents
- Escalate problems to 3rd level support within the Operations Centre, within expected time of resolution
- Ensure all incident tickets logged for outages are resolved and closed within agreed SLA
Requirements
Knowledge, Skills and Behavior required to succeed in Role:
- 1st Degree in Computer Engineering or Electrical Engineering field.
- Network troubleshooting and maintenance experience
- Ability to work during night hours (shift mode)
- Minimum of 5 years of technical experience in the telecoms industry.
- Good understanding of wireless communications technology
- Accurate documentation and report generation skills.
Deadline: 10th April, 2024.
How to Apply: Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.