Company Info
Mid sized business
1 to 50 Employees
Zee Express Procurement and Logistics Limited is a privately owned company that provides top notch courier and logistics solutions Headquartered in Lagos Nigeria. We have a substantial operating capacity powered by a growing team of professional in the logistics industry.
Zee Express Procurement and Logistics Limited is a privately owned company that provides top notch courier and logistics solutions Headquartered in Lagos Nigeria. We have a substantial operating capacity powered by a growing team of professional in the logistics industry.
Title: Assistant Customer Service 9corp Member
Location: Oshodi-isolo, Lagos
Employment Type: NYSC
Job Description
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
Deadline: 10th July, 2024.
How to Apply: Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the mail.