Administrative Assistant (Reliance Family Clinics) at Reliance Health

Reliance Health uses technology to make healthcare more accessible and affordable. Reliance Health provides innovative healthcare solutions to emerging markets with an integrated approach that includes inexpensive health insurance, telemedicine, and a mix of partner and own healthcare facilities.

Title: Administrative Assistant (Reliance Family Clinics)

Location: Lekki, Lagos

Employment Type: Full-time

Job Description

• The administrative assistant will serve as a friendly face for a clinic that strives to treat every patient as a VIP. The successful candidate will be friendly, engaging, and helpful with strong communication skills.

Responsibilities

• Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism.
• Triage patients in need of medical assistance and alert medical staff
• Organize transportation as needed by the medical and non-medical team.
• Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keeping e.t.c
• Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails
• Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems
• Demonstrate effective telephone and email communication techniques/etiquette
• Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently
• Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting

Requirements

• Minimum of BSc / HND in a related field
• Similar experience in a role related to front desk work, customer service and administrative skills particularly in a healthcare field is a plus
• Computer skills and ability to navigate Microsoft Office tools including Word, Excel and Outlook
• Excellent problem solving, conflict resolution, and customer service skills.
• Excellent verbal and written communication skills
• Highly organized, detail-oriented, self-directed, and goal-driven
• Experience with bookkeeping and basic accounting processes is a plus.
• Comfortable working 8am-8pm shift and on weekends

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Attractive Salary & benefits
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance

Deadline: Not Specified

How to Apply: Interested and qualified candidates should Click Here to apply online