Company Info
Mid sized business
1 to 50 Employees
Virtual Palyn, an HR and business consultancy organisation, is hiring to fill the following position:
Virtual Palyn, an HR and business consultancy organisation, is hiring to fill the following position:
Title: Customer Service Executive
Location: Lekki, Lagos
Employment Type: Full-time
Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Salary
- N80,000 – N100,000 monthly.
Deadline: 25th April, 2024.
How to Apply: Interested and qualified candidates should send their CVs to: [email protected] using the Job title as the subject of the mail.
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