Company Info
Mid sized business
1 to 50 Employees
Skyhigh Medical Centre prioritises the needs of the patient. It argues that a healthcare system should be cost-effective, accessible, and quality-focused.via integrated healthcare services. Skyhigh Medical Centre has remained a key healthcare provider to Lagos' communities in recent years, promoting and delivering important healthcare services.
Skyhigh Medical Centre prioritises the needs of the patient. It argues that a healthcare system should be cost-effective, accessible, and quality-focused.via integrated healthcare services. Skyhigh Medical Centre has remained a key healthcare provider to Lagos’ communities in recent years, promoting and delivering important healthcare services.
Title: Hospital Front Desk Officer
Location: Magodo Phase 2, Lagos
Employment Type: Full-time
Job Description
- Handle incoming calls and schedule patient appointments.
- Retrieve patient files, gather necessary details, and initiate registration processes.
- Respond promptly to official correspondence and reach out to inactive clients and patients.
- Provide comprehensive explanations of services, address patient concerns, handle complaints, and escalate issues as needed.
- Manage client payments through various methods such as cash, cheque, direct payments, and Inter-switch.
- Ensure timely remittance of all receivables to the accounting department.
- Coordinate operational activities within the Outpatient Department (OPD).
- Collaborate with Health Maintenance Organizations (HMOs) and other healthcare retainers to verify patient eligibility and approvals.
- Address patient inquiries, complaints, and questions, offering appropriate support and assistance.
- Verify patient eligibility with HMOs, confirm active coverage, and obtain necessary authorization codes.
- Reconcile daily sales with the Electronic Medical Record (EMR) for accurate accounting.
- Conduct account reconciliations for received payments and incurred expenses.
- Update client and patient information in databases as required.
- Manage relationships with potential clients and patients.
- Ensure timely updates to admission bills and settlement of payments before discharge.
- Follow up with debtors to secure prompt payments.
- Facilitate the completion of feedback forms by clients and patients.
Qualifications
- Interested candidates should possess a Degree
- 2-3 years of work experience in the Health sector as a Front Desk Officer
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the mail.