Customer Service Officer at Choice Talents NG

Choice Talents NG is Nigeria’s preferred recruiter, trainer, business consultant, business and employee performance manager, for all category of businesses (small, medium, large, multi-nationals and corporations). Our goal is to help build successful businesses through effective talent, resource and process management.

Title: Customer Service Officer

Location: Rivers

Employment Type: Full-time

Job Description

• Providing introductory information to new customers
• Ensuring that customers are satisfied with products or services
• Following up with clients or customers to check that they’re still satisfied with any service
• Letting customers or clients know about additional products or services
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns
• Troubleshooting common issues with a product or service.

Requirements

• HND / BSc in Business Administration, or the Social Sciences field
• 1 – 3 years work experience.
• High computer literacy.
• Strong interpersonal and analytical skills.
• Good written and oral communication.
• Attention to details.
• Assertive and self-driven.

Salary
N80,000 – N100,000 monthly.

Deadline: 30th April, 2023.

How to Apply: Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the mail.