Company Info
Mid sized business
1 to 50 Employees
Endlex Group of Companies is made up of Endlex International Limited and Endlex Properties and Development Limited. Endlex Group is a Nigerian-owned corporation that specialises in real estate, training, equipment rental, construction, and other services. We are in the business of positively impacting people's lives, and we are enthusiastic about finding solutions to housing difficulties.
Endlex Group of Companies is made up of Endlex International Limited and Endlex Properties and Development Limited. Endlex Group is a Nigerian-owned corporation that specialises in real estate, training, equipment rental, construction, and other services. We are in the business of positively impacting people’s lives, and we are enthusiastic about finding solutions to housing difficulties.
Title: Customer Service Officer
Location: Uyo, Akwa Ibom
Employment Type: Full-time
Job Description
- We are looking to hire a Customer Service Officer to manage customer queries,complaints and answering phone calls.
Responsibilities
- Greet clients to the office and communicate with them to determine their purpose for the visit.
- Manage large amounts of incoming calls.
- Meet personal/sales targets and call handling quotas.
- Go the extra mile to engage customers.
- Respond to inquiries regarding available properties and property prices in different areas.
- Schedule appointments between clients based on the availability and convenience.
- Perform follow-up duties to ensure that all meetings are successfully carried out.
- Assist clients in filling out client personal information forms and ensure that all such documents are confidentially filed.
- Provide support in creating informational documents such as brochures and flyers to attract new clients.
- Provided support in clients and managing meetings by taking and recording minutes.
Requirements
- BA / B.Sc / HND or relevant qualification.
- A minimum of 2 years of proven experience in a similar role.
- Applicant must be a female
- Applicant must reside in Uyo.
- Must be willing to work on weekends (Saturdays).
Deadline: 28th February, 2024.
How to Apply: Interested and qualified candidates should submit their Resume and a Cover Letter to: [email protected] and copy: [email protected] using “Customer Service Officer” as the subject of the email.