Front Desk Associate at Kaduna Inland Dry Port (KIDP)

Kaduna Inland Dry Port (KIDP) is a subsidiary of Inland Containers Nigeria Limited (ICNL). The parent company (ICNL), is a fully indigenous organization incorporated in February 1980 to provide port services to the hinterland through its two bonded terminals; ICD Kano and ICD Kaduna, with a combined capacity of 8000 TEUs. Having considered its expertise in Bonded Terminal Operations, Clearing & Forwarding, Shipping Agency, Logistics and Transportation with vast knowledge of the maritime industry spanning over several years.

Title: Front Desk Associate

Location: Kaduna

Job type: Full-time

About the Job

• We are seeking to recruit Front Desk Associate for our Kaduna office.

Responsibilities

• Receives and responds to visitors/phone calls in a prompt and courteous manner
• Maintains a register of calls received or complaints from customer received at the front desk
• Maintains accurate register of incoming and outgoing mails.
• Registers, sorts and delivers incoming mails to appropriate staff and outgoing mails for dispatch.
• Prepares and processes necessary paperwork related to outgoing mail dispatch services
• Manages front desk operations and ensure reception area is tidy.
• Greets customers and clients entering establishment and makes sure they are comfortable, determines nature and purpose of visit, and directs or escort them to specific destinations.
• Ensures telephone calls are answered in a timely and efficient manner, transferring calls as necessary, dealing with general enquiries about the Company, and/or referring clients to the appropriate department.
• Provides all services with courtesy even in times of severe distress and be able to handle crises in a professional manner.
• Acts as a liaison between clients and staff.
• Performs administrative support tasks, such as prepare meeting rooms, snacks, etc. for meetings and celebrations held in the organization.
• Prepares and submits relevant reports on all activities to the Admin & facilities Manager.

Qualifications

• Minimum of HND in Secretarial Studies or related field
• Minimum of 2 years’ experience in a similar capacity, and high level proficiency in using MS Office Suite.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should Click Here to apply online