Company Info
Large organization
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. Now, and for the future.
200 + Employees
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. Now, and for the future.
1). Finance & Compliance Officer
Location: Bama, Borno
Employment Type: Full-time
Program / Department Summary
- The Mercy Corps Finance Department is responsible for all financial functions in Nigeria, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance.
- The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively.
General Position Summary
- Working in the Finance Department under the direction of the Senior Finance Officer, the Finance Officer will assist the Ngala office to ensure the accuracy and completeness of accounting records and will have primary responsibility for managing the monthly accounting cycle and the routine daily accounting tasks and payment.
- The Finance Officer will assist in reviewing and analysing records, reports, financial statements and management practices to ensure adequate internal controls are in place to mitigate risks in compliance with laws, regulations, donor requirements and Mercy Corps policies and procedures.
Essential Job Responsibilities
Strategy and Vision:
- Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
- Set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to countrywide strategy development.
- Develop and organize activities to secure resources for programs and convince stakeholders to provide support.
- Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
Team Management:
- Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
- Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
- Supervise, hire and orient new team members as necessary.
- Provide team members with information, tools and other resources to improve performance and reach objectives.
Finance And Accounting Management:
- Assist in the financial review of purchase requests, purchase orders and payment requests to ensure compliance with MC policies and procedures and projects.
- Maintain the bank file, ensuring that all bank information is properly filed and updated.
- Ensure the on-time submission of the monthly/quarterly/year-end reporting packages to Maiduguri, ensuring the accuracy and completeness of the ledgers, and all supporting documentation.
- Ensure all staff advances are tracked and cleared on time.
- Manage the archiving of all financial documents and follow up with staff for any missing documents.
- Assist in the training and support of the finance assistant, including answering daily questions,
- Ensure the petty cash count is performed on time (weekly and monthly).
- Oversee the maintenance of all accounting records, ensuring that records are complete, accurate and safeguarded.
- Assist in the training of support staff on Finance related matters and give any financial operational support needed.
- Make sure that all supporting documentation is prepared and filed according to MC procedures.
- Assist the Finance Manager in responding to audit inquiries.
- Assist the Finance department to enhance the efficiency of existing control systems.
Reporting:
- Submit accurate and timely financial reports to Maiduguri on a weekly and monthly basis, and follow up with other departments for any corrective actions required.
- Prepare Voucher Reconciliation Activities Reports on a weekly and monthly basis.
- Influence & Representation
- Communicate effectively to ensure overall project targets and donor obligations are met.
Others:
- Carries out other duties as assigned.
- The Finance Officer will conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.
Security:
- Ensure compliance with security procedures and policies as determined by country leadership.
- Proactively ensure that team members operate in a secure environment and are aware of policies.
Organizational Learning:
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries:
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Accountability:
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- Supervisory Responsibility: Finance Assistant
- Reports Directly To: Senior Finance Officer
- Works Directly With: Operations, MEL, Programs, Compliance and Finance teams in Northeast Nigeria.
Knowledge and Experience
- A University Degree in Finance, Accounting or equivalent is required.
- Two or more years of finance and accounting experience is required.
- Two years’ experience in the finance and compliance department of an international NGO is preferred.
- Demonstrated competency with computerized general ledger software.
- Advanced computer skills in MS Office programs, particularly Excel
- Prior management experience and strong organizational skills.
- Excellent oral and written English skills.
- Fluency in Hausa and local languages is preferred.
Success Factors:
- The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
- In particular, the successful candidate will be willing to travel to other deep field locations and LGAs of Northeast Nigeria based on program needs. That will mean sometimes staying and working in stressful environments with very basic living conditions, strictly following security protocols at all times and sometimes working long and irregular hours).
- Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues
Application Closing Date
15th May, 2024
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2). ICT Assistant
Location: Maiduguri, Borno
Reports Directly To: Senior ICT officer
Position Status: Full-time, Regular.
Works Directly With: Mercy Corps ICT team and all other Mercy Corps staff.
General Position Summary
- This position is responsible for proactively anticipating and supporting the IT needs of Maiduguri, Damaturu, Biu and deep field offices in Mercy Corps Nigeria. This person will assist the senior ICT officer in managing ICT systems in Maiduguri.
Essential Job Responsibilities
- The ICT Assistant will conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
- Read and understand the Mercy corps IT Systems Policy on appropriate use. Orient staff on appropriate use and monitor use activities to ensure adherence to these policies.
- Conduct staff training on computer basics and the use of M365 applications and networking. Assist, as needed, with developing databases or other windows application needs for program and operational staff.
- Responsible use and confidentiality of any information identified as sensitive.
- Regularly update anti-virus programs and ensure the entire network and computers are virus free.
- Assist the senior IT officer in establishing a clear, back-up policy for the Mercy Corps office and undertake the necessary steps for this activity including designing a schedule and materials list. Ensure back up and archives are made and stored as scheduled.
- Under the guidance of the senior ICT officer, undertake the repairing and maintaining of LAN-s, internet systems and general IT maintenance and training.
- Oversee repair of computers and IT equipment at a local level, when possible – facilitate and advise on best, safest and most economic solutions in consultation with the senior ICT officer.
- Maintain an efficient Local Area Network for Mercy Corps office. Do not change the current design of configurations without written approval after analysis by the senior ICT officer and the operations manager. Current designs are appropriate for the programmatic needs for the office and any additions or changes require prior approval and planning.
- Identify equipment and accessories required for the smooth functioning of computers and IT equipment in Mercy Corps offices. Facilitate the purchase of items through the procurement department.
- Maintain the Mercy Corps mail server and assign addresses as instructed by the senior ICT officer.
- Maintain proper documentation of all IT equipment including system profiles, warranties, and IT stock/accessories; Organize and maintain central filing system of satellite systems in MC office.
- Assist in the identifying specification, relocation and assembly of any equipment including computers, printers, accessories, and satellite systems in all offices, as required.
- Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
Security:
- Ensure compliance with security procedures and policies as determined by country leadership.
- Proactively ensure that team members operate in a secure environment and are aware of policies.
Organizational Learning:
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries:
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
- Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
Relationship:
- Reports Directly To:Senior ICT officer
- Works Directly With:Mercy Corps ICT team and all other Mercy Corps staff.
Accountability to Beneficiaries:
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.
Knowledge and Experience
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- A minimum of three years’ experience in information technology system (IT). A relevant University Degree in Computer Sciences is desirable.
- Experience in both hardware and software requirements in local area networking (LAN); experience in the configuration of internal email system as per the local area networking (LAN).
- Exclusive knowledge of internet, proxy, pop mail, and TCPIP settings, Linux and windows applications.
- Experience for upright maintenance of all internet account, Logins and account status.
- Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required.
- Ability to troubleshoot, plan and design low maintenance systems is a must.
- Ability to trouble-shoot and maintain both wireless and cable connections is required.
- Must understand, follow, and implement existing policies on IT equipment use and best practices.
Success Factor:
- The successful candidate will be proactive, creative and a problem solver. S/he will be conscientious with an excellent sense of judgment. S/he will be able to thrive in a fast-paced environment and will be capable of multitasking. S/he will demonstrate strong understanding of cultural and social environment in the region and have the willingness and ability to work effectively with a wide verity of people.
Living / Environmental Conditions:
- This position will be based in Maiduguri with estimated 60% travel, primarily to deep field offices, Damaturu, Biu, and other program locations anywhere within Northeast Nigeria.
Diversity, Equity & Inclusion:
- Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity:
- Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics:
- Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASCand have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
Application Closing Date
15th May, 2024.
Note
- Applicants should have their CVs and Cover Letters in one document addressing the position requirements.
- Female candidates who are qualified are strongly encouraged to apply.
- Note that Mercy Corps upholds a strict policy against accepting any form of bribe in our recruitment process. We prioritize fairness and transparency in our selection process.
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3). Operations Intern
Requisition number: 0NGIN004771
Location: Maiduguri, Borno
Employment Type: Full Time
Position Status: Internship
Reports Directly to: Operations Lead – NE
General Department Summary
- The Operations Department is committed to implementing and maintaining the highest standards of efficiency and integrity in the smooth run of the day-to-day activities of the organization.
- The overriding objective for all Mercy Corps Operations activity is the prompt and effective provision of materials and services to Mercy Corps’ participant populations in compliance with donor specifications.
Essential Job Responsibilities
- Learn all MC Admin policies and the Field procurement policies and procedure FP3.
- She/ he will learn and develop in all aspects of operations sections namely admin, logistics and procurement.
- Scan and archive all completed transactions on regular basis.
- Assists the Admin, Logistics, and Operations units in preparing payment documents.
- Support the entire Operations department by printing, scanning and archiving documents.
- Support in guest house maintenance, facility check and follow up on repairs.
- Ensure fair competition and strictly adhere to MC procurement rules regarding vendor relations as described below:
- Assist the procurement team in tender opening session by arranging bids, ensuring committee members sign bid documents accordingly.
- Administer registers for PR submission and collection of procurement dossiers by the originators.
- Interact with vendors, in coordination with your supervisor; coordinating with the Finance department to ensure payments are facilitated in a timely manner.
- Ensure goods are received in accordance with Mercy Corps standards.
- Prepare the required documentation of supplies and transactions are completed to MC standard.
- Preparing payments for all assigned procurements where applicable.
- Follow up with finance, and programs teams for documents submitted for review & approvals.
- The Operations intern will conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
- The Operations Intern is required to have good knowledge of conflict of interest and should be applied in practice.
- Other duties as assigned by the supervisor.
Security:
- Ensure compliance with security procedures and policies as determined by country leadership.
- Proactively ensure that team members operate in a secure environment and are aware of policies.
- Work closely with Mercy Corps Nigeria country team’s security focal point to develop and maintain systems that ensure the safety and security of the team in all aspects of its implementation process.
Organizational Learning:
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries:
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work.
- Accountable for following Mercy Corps Admin manual, Logistics and Field Procurement Manual, the MC Code of conduct regarding procurement activities and MC Conflict of Interest policy.
Requirements
- Candidates should possess a Bachelor’s Degree or Higher National Diploma
- Conscientious with an excellent sense of judgment.
- Ability to work simultaneously on multiple tasks.
- Willingness and ability to work effectively with a wide variety of people.
- Excellent interpersonal skills.
- Ability to work as part of a team and coordinate with project personnel.
- Good spoken and written English is a requirement, fluency in Hausa & Kanuri languages is desirable.
- Computer literate and strong organizational skills.
Success Factors:
- The ability to interact effectively with international and national personnel is required. A demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities is necessary.
- The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
- Mercy Corps team members represent the agency both during and outside work hours.
- Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
Living Conditions / Environmental Conditions:
- The position is based in Maiduguri and the Intern is not required to travel to the field or the Deep field offices in the Northeast – Nigeria
Deadline: 13th May, 2024.
How to Apply: Interested and qualified candidates should use the links below to apply:
Note
- Applicants should have their CVs and Cover Letters in one document addressing the position requirements.
- Female candidates who are qualified are strongly encouraged to apply.
- Note that Mercy Corps upholds a strict policy against accepting any form of bribe in our recruitment process. We prioritize fairness and transparency in our selection process.
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