Company Info
Mid sized business
1 to 50 Employees
Primed E-health is a full-service organisation that serves the needs of physicians, practitioners, clinics, health centres, and other healthcare providers. They offer an integrated line of software tools that help simplify the healthcare business. Our health technology solutions were founded in 2012 and will be fully incorporated as Primed E-Health in 2021. Our activities include E-health project design, planning, and implementation, software specialisation and development, E-health policy creation, monitoring, and evaluation, IT infrastructure specification and procurement, and health informatics education, training, and capacity building. The chosen candidate will have the ability to collaborate with our remote team of specialists from various backgrounds and places to create breakthrough health-tech products that will improve healthcare delivery in Nigeria.
Primed E-health is a full-service organisation that serves the needs of physicians, practitioners, clinics, health centres, and other healthcare providers. They offer an integrated line of software tools that help simplify the healthcare business. Our health technology solutions were founded in 2012 and will be fully incorporated as Primed E-Health in 2021. Our activities include E-health project design, planning, and implementation, software specialisation and development, E-health policy creation, monitoring, and evaluation, IT infrastructure specification and procurement, and health informatics education, training, and capacity building. The chosen candidate will have the ability to collaborate with our remote team of specialists from various backgrounds and places to create breakthrough health-tech products that will improve healthcare delivery in Nigeria.
Title: Operations Graduate Trainee
Locations: Abuja (FCT) and Lagos
Employment Type: Full-time
About the Role
- The Graduate Trainee is responsible for implementing, managing, delivering, and supporting IT services to meet the business needs of internal and external users of our Electronic Medical Records (EMR) software, known as Smartclinic.
- The trainee will work closely with the developers team to escalate and resolve issues related to the EMR.
Job Duties
- Assist in the implementation and deployment of the Smartclinic EMR software.
- Provide technical support and troubleshoot issues related to the software, ensuring timely resolution and user satisfaction.
- Collaborate with the IT team to monitor and maintain the performance, availability, and security of the EMR system.
- Participate in the configuration, customization, and enhancement of the Smartclinic software to meet specific user requirements.
- Assist in user training and onboarding sessions to ensure effective utilization of the EMR system.
- Contribute to the development and documentation of IT policies, procedures, and best practices related to the EMR system.
- Stay updated with emerging technologies and industry trends related to healthcare IT services.
- Collaborate with cross-functional teams to identify and implement process improvements and optimize the use of the EMR system.
- Support other IT service management activities as assigned by the supervisor.
Qualifications
- Bachelor’s Degree (BSc) in Computer Science or other related fields.
- Excellent problem-solving and analytical skills with a keen attention to detail.
- Effective communication and interpersonal skills to collaborate with team members and end-users.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational and time management skills to prioritize tasks effectively.
- Willingness to learn, adapt, and take on new challenges.
- Must be open to a 6-month probation period and pass the required tests.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online
Note: We are committed to creating a diverse, inclusive, and bias-free workplace and encourage candidates of all backgrounds to apply.