Company Info
Large organization
200 + Employees
Wema Bank Plc, widely regarded as Nigeria's longest-surviving and most resilient indigenous bank, has dedicated itself to providing the Nigerian public with a comprehensive variety of value-added banking and financial advice services over the years.
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Wema Bank Plc, widely regarded as Nigeria’s longest-surviving and most resilient indigenous bank, has dedicated itself to providing the Nigerian public with a comprehensive variety of value-added banking and financial advice services over the years.
1). Relationship Management Officer – Lagos II
Locations: Ikorodu 2, Isolo, Agege, Ajeromi, Aspamda, Badagry, Ebute Metta & Ijede – Lagos
Job Schedule: Full time
Job Summary
- The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers.
- To observe the competition to see what strategies are being used in order to stay ahead of the competition.
Job Details
Sales management:
- Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
- Strong communication and interpersonal skills and the ability to build and maintain relationships.
- To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
- To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
- Manages and maintains current commercial business relationships and seek new accounts through sales.
- Giving sales presentations to a range of prospective customers and engage in frequent storm
- Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
- Effectively convert service recovery to business opportunities and sustain client loyalty.
- Visiting clients and potential customers to evaluate needs or promote products and services.
- Coordinating sales efforts with marketing programs
Risk management:
- Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
- Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
- Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
- Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
- Ensure all documentation is valid and complete in assigned portfolio.
- Adhering to the Bank’s policies and procedures
Financial management:
- Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
- Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
- Analyze financial statements of new customer and evaluate all loan documents.
- Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
- Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
- Negotiating all contracts with prospective customers
- Answering customer questions about credit terms, products, prices and availability
Customer service:
- Deliver and always maintain customer service standards, for improved service delivery.
- Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
- Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
- Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
- Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
- Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
- Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
- Advice customers on financial services
- Handles customer complaints and solve problems.
- Engaging customers on banking products and services
- Approach and sign on new customers
People management:
- Collaborate with peers in the branch to ensure effective support and service delivery.
- Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
- Role model and live the Bank’s values while adhering to all corporate HR policies.
- Exhibit Good leadership skill.
Requirements
Below are qualifications required to work as a Commercial, RMO
- Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
- Specialized knowledge: 5 – 8 years cognate experience
- Professional Certification: CIBN
- Experience: Sales and Marketing
- Digitally Savvy
- Superb interpersonal skills.
- Good communication skills
- A commitment to excellent customer service
- Strategic thinking and ability to analyze and solve problems quickly.
- Ability to work well with others and lead a team.
Benefits
- Parental Leave (Paternity and Maternity)
- Year-End Bonus (13th month)
- Company Events
- Competitive Pay
- Leave Allowance.
Application Closing Date
26th May, 2024.
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2). IFRS 9 and Regulatory Reporting Specialist
Location: Lagos
Job Schedule: Full time
Job Summary
- The IFRS 9 and Regulatory Reporting Specialist is responsible for overseeing the implementation of International Financial Reporting Standard 9 (IFRS 9) and ensuring compliance with regulatory reporting requirements.
- This role involves managing the end-to-end process of financial reporting under IFRS 9 guidelines, as well as preparing and submitting regulatory reports to relevant authorities.
- The specialist will work closely with internal stakeholders to ensure accurate financial reporting and compliance with regulatory standards.
Key Responsibilities
- Lead the implementation of IFRS 9 guidelines across the organization, ensuring alignment with international accounting standards and regulatory requirements.
- Computation of ECL for on-balance sheet and off-balance sheet exposures under the IFRS 9 standards
- Classify credit facilities into risk groups and homogenous groups.
- Periodic back-testing of the models for ECL and its parameters (PD, LGD and EAD)
- Forecasting of macro-economic variables for purpose of forward-looking information
- Computation of effective interest rate (EIR) and authorized cost for the Bank’s credit portfolio
- Preparation of ICAAP and stress test reports
- Analysis of risk asset for preparation of ad-hoc reports
- Risk reporting and risk analysis for regulatory and management reports.
- Expertise in Microsoft Excel and PowerPoint
- Aptness on stress testing and sensitivity analysis
- Analyze the impact of IFRS 9 on financial statements, including impairment calculations, classification, and measurement of financial instruments.
Regulatory Reporting:
- Prepare and submit regulatory reports in compliance with regulatory requirements, including but not limited to Central Bank reporting, Basel III requirements, and other regulatory filings.
- Stay updated on regulatory changes and updates affecting financial reporting and ensure timely adjustments to reporting processes and procedures.
Data Management and Analysis:
- Oversee the collection, validation, and analysis of financial data to support IFRS 9 implementation and regulatory reporting requirements.
- Collaborate with internal teams, including IT and Risk Management, to ensure data accuracy, integrity, and completeness for reporting purposes.
Internal Controls and Audit Support:
- Develop and implement internal controls and processes to ensure accuracy and completeness of financial data for reporting purposes.
- Provide support during internal and external audits, including responding to audit inquiries and addressing audit findings related to IFRS 9 and regulatory reporting.
Stakeholder Engagement:
- Communicate effectively with internal stakeholders, including Finance, Risk Management, and Regulatory Compliance teams, to ensure alignment and collaboration on reporting requirements.
- Provide guidance and training to stakeholders on IFRS 9 guidelines and regulatory reporting standards.
Qualifications and Skills
- Bachelor’s degree in Accounting, Finance, or related field; CPA, ACCA, or equivalent professional certification preferred.
- In-depth knowledge of IFRS 9 standards, regulatory reporting requirements, and financial instruments.
- Experience in financial reporting, accounting, or audit functions within the banking or financial services industry.
- Strong analytical and problem-solving skills, with the ability to interpret complex financial data and regulatory guidelines.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Attention to detail and accuracy in financial reporting and data analysis.
- Proficiency in financial reporting software and Microsoft Excel.
Benefits
- Healthcare
- Staff Gym
- Creche
- Parental Leave (Paternity and Maternity)
- Year-End Bonus (13th month)
- Company Events
- Competitive Pay
- Leave Allowance.
Application Closing Date
30th April, 2024.
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3). Commercial Relationship Management Officer
Location: Lagos, Abuja, Ogun, Enugu, Rivers, Edo, Cross River, Ondo, Abia
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Employment Type: Full-time
Job Summary
- The Commercial Relationship Management Officer is a part of the sales team who builds and maintains relationships with customers, develops, exploits, and consummates sales opportunities, drawing in prospective commercial & retail customers. To observe the competition to see what strategies are being used in order to stay ahead of the competition.
Job Responsibilities
Sales management:
- Execute branch commercial sales strategy reflective of the local market conditions to ensure that sales targets are met. This includes having product knowledge, cross selling and keeping up to date with changes and developments in the local market/area to drive optimal achievement sales opportunities.
- Strong communication and interpersonal skills and the ability to build and maintain relationships.
- To focus on driving customer acquisition and growing volumes, in the commercial business in the Bank through opening of different types of accounts.
- To give feedback to the sales team and product management in market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
- Manages and maintains current commercial business relationships and seek new accounts through sales.
- Giving sales presentations to a range of prospective customers and engage in frequent storm
- Be actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services.
- Effectively convert service recovery to business opportunities and sustain client loyalty.
- Visiting clients and potential customers to evaluate needs or promote products and services.
- Coordinating sales efforts with marketing programs
Risk management:
- Ability to identify an acceptable level of lending risk, in line with the bank’s risk appetite statement and to maximize profit from that transaction.
- Comply with the Bank’s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
- Minimize risks through adherence to KYC compliance as per the bank policies and procedures in all your operations to minimize losses due to frauds.
- Discuss loan terms and conditions and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
- Ensure all documentation is valid and complete in assigned portfolio.
- Adhering to the Bank’s policies and procedures
Financial management:
- Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment.
- Perform prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends.
- Analyze financial statements of new customer and evaluate all loan documents.
- Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch.
- Draft and assist the Branch Managers to complete deposit funding and credit proposal papers.
- Negotiating all contracts with prospective customers
- Answering customer questions about credit terms, products, prices and availability
Customer service:
- Deliver and always maintain customer service standards, for improved service delivery.
- Log customers’ complaints through the customer query register identifying the root causes and addressing them at source to prevent recurrence.
- Provide appropriate products and services via the most suitable channel to ensure that customers’ needs are met.
- Offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters.
- Consistent and frequent communication with client providing complete, concise portfolio valuations and guidance.
- Serves as a problem-solver for the client, helping them identify investment criteria, recognize and handle concerns that arise as consultation moves closer to decision.
- Complies with the use of appropriate processes and procedures expected of all members of staff who are constantly in contact with the customers.
- Advice customers on financial services
- Handles customer complaints and solve problems.
- Engaging customers on banking products and services
- Approach and sign on new customers
People management:
- Collaborate with peers in the branch to ensure effective support and service delivery.
- Contribute to developing a positive and proactive culture including meeting all safety and wellbeing compliance requirements.
- Role model and live the Bank’s values while adhering to all corporate HR policies.
- Exhibit Good leadership skill.
Qualifications and Skills
Below are qualifications required to work as a Commercial, RMO:
- Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
- Specialized knowledge: 5 – 8 years cognate experience
- Professional Certification: CIBN
- Experience: Sales and Marketing
- Digitally Savvy
- Superb interpersonal skills.
- Good communication skills
- A commitment to excellent customer service
- Strategic thinking and ability to analyze and solve problems quickly.
- Ability to work well with others and lead a team.
Deadline: 19th May, 2024.
How to Apply: Interested and qualified candidates should use the links below to apply:
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