Technical & Training Assistant at Workforce Group

Workforce Group – Our client is a global expert in electrical and digital infrastructures, providing high-value-added products and solutions that enhance people’s lives by transforming the areas where they live, work, and meet. Around the world, the Group works to improve electrical and digital building infrastructures, assisting in their digitalization and carbon footprint reduction. Legrand has solutions for all types of buildings, including residential, data centre, and non-residential structures, as well as industrial areas and infrastructures.

Title: Technical & Training Assistant

Location: Lagos

Employment Type: Full-time

Candidate Profile

• We are seeking a seasoned technical & training assistant who will provide technical support to sales people and customers.
• To succeed in this role, you need top-notch communication, interpersonal, and as well as hands -on project, IT & technical skills.
• Experience: 3-4 years

Key Area of Responsibilities

• Represent the company and promote its image.
• Guarantee compliance with Compliance rules in its activities regarding business practices.
• Respect the Group strategy, rules and policies.
• Be the technical referent for your scope.
• Carry out technical studies and quotes at the request of customers.
• Inform customers about technical questions and provide a first level of after-sales service to customers.
• Technically assist sales managers (training, product presentation, etc.).
• Work in close collaboration with the International Studies Office (process, use of business software, define specifications, etc.)
• Implement technical training actions on the group’s products and systems.
• Prepare and lead internal and external technical training.
• Monitor product and system developments, standards and competing offers.

Person Specification / Qualifications / Requirements

• Bachelor’s Degree in Computer Science,IT or Project Management – related discipline preferred.
• 4+ years’ experience in a technical sales support role.
• Demonstrated track record of assisting in project support, brand management, development and product presentation.
• Understanding of the technical aspects as it pertains to sales.
• Unmatched interpersonal, communication, and project management skills.
• Resilience and persistence.

Remuneration

• Between N200,000 – N300,000 monthly (net).

Deadline: 30th April, 2024.

How to Apply: Interested and qualified candidates should forward their CVs and Cover letters to: [email protected] using the job title as the subject of the mail.