Company Info
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Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Title: Supervisor, CCC Inbound
Job ID: 80402074_80381669
Location: Ilupeju Industrial Avenue, Lagos
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- To lead & supervise the support team that provides end-to-end processing of customers’ requests/queries received via the Contact Centre by providing timely and seamless resolution.
Qualifications
- First degree in any field.
- Minimum of 2 years’ of Operational and Customer Service experience
Personal Competencies:
- Well-developed people management skills
- Excellent interpersonal and communication skills (across the business)
- Well-developed negotiating skills
- Strong stakeholders focus and service orientation
- Creative, and analytical with good problem-solving skills.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online
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