Company Info
Mid sized business
Starcare International Hospital is more than just a healthcare institution; it is a source of hope, a healing centre, and a tribute to the quest of excellence in healthcare. Our narrative is one of dedication, compassion, and an unshakable commitment to providing the finest quality medical care to the people we serve.
1 to 50 Employees
Starcare International Hospital is more than just a healthcare institution; it is a source of hope, a healing centre, and a tribute to the quest of excellence in healthcare. Our narrative is one of dedication, compassion, and an unshakable commitment to providing the finest quality medical care to the people we serve.
Title: Call Centre Executive
Location: Nigeria
Job Description
- Handle incoming calls from patients and visitors, providing accurate and timely information about hospital services, appointments, and events.
- Schedule appointments for consultations, tests, and procedures, ensuring effective coordination between patients and healthcare providers.
- Address and resolve patient inquiries and concerns, providing high-quality customer service.
- Maintain accurate records of all calls and interactions, and follow up on patient requests as needed.
Qualifications
- Diploma or Degree in Communication, Customer Service, or a related field.
- Minimum of 1 year of experience in a call center or customer service environment, preferably in healthcare.
- Excellent communication and problem-solving skills, with the ability to handle multiple tasks simultaneously.
- Proficiency in computer applications and phone systems.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online