Customer Account Manager at Akuuk

Akuuk makes digital payments, e-commerce and related services easier and more intuitive for their clients, through a complete range of solutions that are simple, safe and customer oriented. We offer Small and Medium-sized Enterprises, Companies, Institutions and Public Administrations a full range of innovative solutions for digital payment and for physical and virtual payments acceptance, while providing tailored omnichannel solutions for e-commerce and other business sector. We provide end-to-end, modular and customised services to manage customers’ payment cards with respect to: card processing, virtual accounts, point of sales (POS), dispute resolution, security services, fraud prevention and customer value management.

Title: Customer Account Manager

Location: Abuja

Department: Business Development

What You Will Do

• Drive engagement, pipeline, and revenue through Partners.
• Build and cultivate lasting, meaningful relationships with our partners to increase awareness of Akuuk integrations.
• Engage channel partners, and explores and defines strategy or opportunities.
• Effectively communicate our vision, value proposition, product roadmap, and go-to-market strategy to our partners.
• Collaborate with our Sales, Marketing, Product, and Customer Success teams to create partner enablement content and infrastructure.
• Prepare tailored presentation materials and conduct presentations/demos to accelerate partner acquisition and retention.

What We Are Looking For

• 0-2+ years knowledge or working in SaaS or technology business development, account management and/or sales.
• Fluent in English – (Hausa, Yoruba, or Igbo speaker will be a big plus).
• Tech saavy: you understand the capabilities and limitations of a platform and genuinely curious about the SaaS ecosystem.
• You can effectively communicate and relate to multiple layers of the organization.
• You are someone who is outgoing and personable, networking and relationship building are important to you.
• Self-starter: takes initiative and is excited by complicated challenges.

Others:

• We are looking for enthusiastic folks who are ready to innovate and make an impact for the better.
• Positivity, candor, ambition, commitment — these are some of the values by which we live, as individuals and as a team. We believe that success comes from hard work and deserves to be recognized and rewarded.

Company Culture

• Competitive package (health coverage, lunch, commute, sport).
• Yearly team off-site to exotic locations bringing together our team members.
• Flat hierarchies and fast decision-making.
• Intellectual and friendly team environment consisting of exceedingly sharp and motivated co-workers.
• Potential for upward career growth, working with new technologies, and learning new skills.
• Exciting and challenging projects to match your interests and skills.
• Modern IT infrastructure.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should Click Here to apply online

Hiring Process

• HR sends email or calls for interview.
• Off-site or on-site and technical interview with the HR team.
• Technical use case or design task.
• Off-site or on-site interview and debrief of the task.
• Accept and Sign the Contract.
• Meeting with the CEO (optional).
• Join the Team.