Company Info
Mid sized business
1 to 50 Employees
Vivid-Tech Solutions and Services is Nigeria's leading messaging service provider for mobile and web platforms. Our platform is based on the Messaging-as-a-Service (M-a-a-S) paradigm, which allows interested clients to subscribe to our services and receive notifications on their mobile phones about the services. In today's global market environment, where organisations face increased costs and regulations associated with messaging services, Vivid-Tech Solutions and Services provides a fast, reliable, and accurate Messaging-as-a-Service (M-a-a-S) platform that is specifically tailored to our customers' needs.
Vivid-Tech Solutions and Services is Nigeria’s leading messaging service provider for mobile and web platforms. Our platform is based on the Messaging-as-a-Service (M-a-a-S) paradigm, which allows interested clients to subscribe to our services and receive notifications on their mobile phones about the services. In today’s global market environment, where organisations face increased costs and regulations associated with messaging services, Vivid-Tech Solutions and Services provides a fast, reliable, and accurate Messaging-as-a-Service (M-a-a-S) platform that is specifically tailored to our customers’ needs.
Title: Customer Support (NYSC/Intern)
Location: Surulere Lagos
Employment Type: NYSC
Job Responsibilities
- Provide first layer of support to our customers by picking up calls and attending to their requests
- Ensure prompt handling of customer’s request and resolving of issues pertaining to the quality and accessibility of our services at all time.
- Interface with the customers and deduce pain points as expressed by the customers
- Ensures prompt and accurate delivery of services to customers at scheduled times and periods of the day
- Enlighten customers about the company’s products and services aimed at promoting customer satisfaction and continuous patronage
Requirements
- This position is open to NYSC Corps Member and IT Students
- Accommodation is available for male candidate
- Must be ready to work on weekends (Saturday / Sunday including Public Holidays) off day is available.
- Must be ready to operate on shift (Morning / Afternoon).
- Computer literacy is required.
- Must have excellent communication skills.
- Interested candidates should reside within Surulere axis and its environs
Deadline: 14th May, 2024.
How to Apply: Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the email.