Latest Vacancies at First Bank of Nigeria Limited (FirstBank)

DUTIES & RESPONSIBILITIES

• Manages and supports existing business relationships while sourcing additional business prospects.
• Researches to identify prospective employees of corporations.
• Actively guides the efforts of the sales force.
• Develop and implement marketing strategies to promote products and services within the boundaries of approved budget.
• Serves as an advisor and business partner to the sales force.
• Conduct product training on workplace banking products.
• Undertake proposition & product pitch and organize periodic employee engagement sessions in approved Workplace Banking schemes/employers.
• Maintains and submit reports for business development activities as well as management reporting.
• Responsible and accountable for risk management of his/her business & portfolio.
• Work with the SBUs to identify new markets that present opportunities for Business.
• Consistently review the existing Products (monthly, Quarterly and Annually).
• Attend and make presentations at various SBUs monthly/quarterly performance review sessions
• Attend joint marketing calls with relevant BUs to provide adequate product and marketing support.
• Ensure the profitability of existing and new products.
• Ensure that all consumer asset products have NPLs within tolerance level (currently 5% of the total products portfolio).
• Work with CAP, CRM, CAM, Operations, IT and other SRFs to ensure effective deployment of resources to support market facing SBUs for effective products sales.
• Attend and supervise User’s Acceptance Test (UAT) sessions and ensure that test results conform with approved products terms and conditions.
• Oversee Consumer Products life cycle, from inception to launch, to evaluation/refinement and final withdrawal.
• Carry out other responsibilities as assigned by the Head, Personal Banking.
• Develop & implement strategies for the effective monitoring/tracking of Products.
• Work closely with M&CC, SBU and other stakeholders to ensure FirstBank’s Consumer products are highly visible in the market.
• Initiate promotional activities/schemes in conjunction with reputable OEMs – auto, home appliances, device vendors that are aimed at selling these products in a smart and creative manner.
• Establish and maintain close business collaborations with Corporate & Commercial Banking RMs, to increase Payroll/Workplace Banking share within their managed key account segments.

JOB REQUIREMENTS

Education

• Minimum Education: First Degree.
• Post graduate qualification in Business Administration and related certifications in Digital Product Management, Business & Data Analytics would be an advantage.

Experience

• Minimum Experience – 5 years of general banking experience.

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DUTIES & RESPONSIBILITIES

• Deliver presentations on USSD Banking products, features and benefits to new and prospective clients as well as internal customers to promote sales and product development.
• Identify opportunities and obtain new mandates from Billers and Service providers to enrich the USSD Banking Service Bouquet of products.
• Maintain professional and technical knowledge by reviewing professional/industry publications (e.g. GSMA, Fintech, NCC, CBN) and establishing personal networks.
• Update product policy document with new products, processes and characteristics as necessary.
• Monitor product implementation and deployment with relevant stakeholders, and training of customer-engaging staff on new products and processes.
• Review and propose solutions and enhancements to product development and usage.

Research, Analysis and Reporting

• Analyze data of competitors, industry, existing and target markets
• Provide information for management by preparing short-term and long-term product sales forecasts, special reports and analysis.
• Identify opportunities for product innovation enhancements.
• Work with internal stakeholders and/ or external research agencies regarding product development and management

Product Planning and Management

• Prepare product documents including Market Requirement Documents and product use cases to drive product activity.
• Develop pricing strategies and product policies.
• Determine product packaging solutions.
• Manage and negotiate with support vendors.

Product Marketing

• Support and manage product event campaigns to generate product awareness and demand.
• Support sales team (Retail Banking & Public Sector) and Regional Officers with the necessary product knowledge (proposals/RFPs/RFEs and technical expertise.
• Prepare and conduct product presentations; develop sales tools and sales training materials.
• Provide inputs for marketing collateral development.
• Supply sales teams with latest research and marketing information.

Customer and End-User Support

• Manage product-related support, feedback and inquiries from users.
• Determine customers’ needs and desires by conducting research needed to obtain market information.
• Continuously review industry trends and client feedback to anticipate future market needs.
• Use market feedback to inform product refinement and guide ongoing development and management.

JOB REQUIREMENTS

Education

• Minimum Education:First Degree in any relevant discipline. Additional Professional Certification is an added advantage.

Experience

• Minimum experience: 4-6 years cognate experience (Financial Services/Telecommunications).

KEY COMPETENCY REQUIREMENTS

Knowledge

• Customer Relationship Management
• Relevant Regulatory Policies/ Guidelines
• Project Management
• Industry Knowledge – global trends of mobile payments and financial inclusion
• Product strategy, development and management
• People Management
• Product life cycle management
• Financial and planning strategy
• Problem solving

Skill/Competencies

• Business / Product Development
• Channel Management
• Client Industry Knowledge
• Data Gathering and Analysis
• Numerate / Analytical Skill
• Computing (MS Suites)
• Presentation/ Negotiation Skills
• Planning and organizing
• Communication Skill (Written and Spoken)
• Technical skill
• Collaboration

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Deadline: Not Stated

How to Apply: Use the links below to apply: