Customer Care Representative at Reputable Company

A renowned organisation is recruiting appropriate persons to fill the position listed below:

Title: Customer Care Representative

Locations: Ibadan & Oyo, Oyo

Employment Type: Full-time

Job Description

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies.

Requirements

• Candidates should possess OND / HND / B.Sc Degrees with 0 – 1 year relevant work experience.

Salary

• N75,000 – N85,000 Monthly.

Deadline: 27th April, 2024.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.