Call Agent at Rubystar Global Limited

Rubystar Global Limited is a fintech company that offers loan services through an internet app.

Title: Call Agent

Location: Ikeja, Lagos

Employment Type: Full-time

Responsibilities

• Manages recovery of overdue loan.
• Contacting customers daily/weekly and informing them of their overdue loans.
• Following up with customers daily/weekly on previous payment redemption date
• Advising customers on the best payment options and negotiating suitable payment plans.
• Reporting accurate customer feedback daily/weekly.
• Applicants can work from home after 2 weeks of good performance.

Requirements

• Candidates should possess an SSCE / OND / HND / B.Sc qualification with 0 – 2 years work experience.
• Previous experience in tele-collection or Customer Service will be an added advantage
• Strong Written, Communication and Negotiation Skills.
• Agile, Teachable and willing to learn.
• Ability to collaborate with a team in a fast-paced environment.
• Attention to detail and strong Listening skills.
• Persuasive, sales / marketing and analytical skills will be an added advantage.
• Must have a good an Android or a Smart phone.

Salary

• N50,000 Monthly Plus daily / weekly bonuses up to N15,000 monthly.

Benefit

• Opportunity to work from home after 2 weeks in the office based on good performance.
• Opportunity to switch to another vacancy position.

Deadline: 30th April, 2024.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.