Company Info
Large organization
Fidelity Bank Plc started off in 1988 as Fidelity Union Merchant Bank Limited. By 1990, it had established itself as the fastest growing merchant bank in the nation. However, in 1999, it changed its name to Fidelity Bank Plc to capitalise on expanding prospects in Nigeria's business and consumer financial services. In February 2001, it was granted a universal bank licence, allowing it to provide commercial, consumer, corporate, and investment banking services across the board.
200 + Employees
Fidelity Bank Plc started off in 1988 as Fidelity Union Merchant Bank Limited. By 1990, it had established itself as the fastest growing merchant bank in the nation. However, in 1999, it changed its name to Fidelity Bank Plc to capitalise on expanding prospects in Nigeria’s business and consumer financial services. In February 2001, it was granted a universal bank licence, allowing it to provide commercial, consumer, corporate, and investment banking services across the board.
1). Relationship Manager
Locations: Warri, Sapele, Delta; Benin, Edo; Uyo, Akwa Ibom; Calabar, Ikom, Cross River; Port Harcourt, Rivers; and Yenagoa, Bayelsa
Employment Type: Full-time
Job Field: Consumer and Commercial Banking
Job Category: Experienced Hire
Job Objective(s)
- Assist customers get value for their money, make the right choices and make their money work for them.
- Also be the number one resource for customers to get advice on their account. Speaking with customers would also be a large part of your day to day work either over the phone or face to face in addition to providing solution to their financial needs.
Duties & Responsibilities
- Ensure adequate adherence to Credit policies, processes and procedures.
- Book deals for new deposits within 24 hours.
- Follow up on processing of roll-over of investments and delivery of investment letters to customers within 24 hours of maturity.
- Responsible for opening new accounts and follow-up on outstanding documentation.
- Update and follow up on returned cheques every morning.
- Follow up on customer’s requests such as pay-in cheques, collect cash, process drafts, process transactions, etc.
- Update new deposits and new accounts on the system daily.
- Responsible for the provision and safe keeping of customers’ information and files.
- Responsible for recording new accounts, deposits and FX transactions daily.
- Ensure proper custodianship of the unit’s registers.
- Make daily/periodic reports to the Branch Leader on marketing activities and/or prompt potential businesses in pipeline needing senior support, including other reports as may be required by Management from time to time.
- Follow up and ensure prompt recovery of Past Due Accounts under your management.
- Participate in all marketing plans and strategy development initiatives of the Branch Leader that will increase the market share/market penetration of the Branch.
- Ensure prompt response to internal correspondences i.e. memos/mails from within the Bank requiring your attention and/or response.
- Support other marketing and non-marketing staff junior to you through on-the-job coaching, in-house training and development and account management support.
- Ensure sound work attitude, good working relationship with your supervisor/ colleagues and above all, your integrity/character must be above board.
- Carry out any other duty that may be assigned to you from time to time by the supervisor.
Qualifications
- Bachelor’s Degree with a minimum of Second-Class Lower Division or Upper Credit for HND holders from an accredited Institution. Third-Class / Lower Credit holders must possess a Master’s Degree.
- Experience: 2 years and above work experience in Banking in a Full Time role.
Application Closing Date
Not Specified.
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2). Regional SME Sales Coordinator
Location: Regional Bank
Employment Type: Full-time
Job Objective(s)
- Grow SME deposit volume and risk asset volume, whilst ensuring the sustained growth and development of the SME Banking business of the region assigned to him/her.
Duties & Responsibilities
- Recruit SME liability and risk asset customers within assigned clusters.
- Organize marketing initiatives to drive SME product uptake in collaboration with branch sales teams.
- Provide SME market guidance and support to branches in your assigned territory.
- Monitor and report branch performance on SME products to Head Office and regional management.
- Identify performance gaps, conduct reviews, and work with branches to develop strategies for improvement.
- Regularly analyze markets for SME sales opportunities, set targets, and develop winning strategies with branch sales teams.
- Establish a feedback mechanism through branches to gather input from SME customers for timely product reviews and modifications.
- Identify and address internal capacity gaps in SME product knowledge and local market trends, driving the implementation of solutions.
Qualifications
- Must possess at least a good Bachelor’s Degree (minimum of 2.2) or HND (upper credit) in any discipline.
- Possession of relevant Master’s Degree and/or other relevant professional qualification(s) is an added advantage.
- Minimum of 3 years experience preferably in small business banking and / or commercial or retail banking.
Experience / Skills:
- Demonstrated excellence in marketing and sales skills.
- Strong abilities in building relationships and leadership.
- Good grasp of the national and territorial operating environment.
- In-depth understanding of SMEs, their issues, banking needs, and market segmentation.
- Proficiency in market research, business analysis, and product development.
- Sound skills in credit analysis and appraisal.
- Familiarity with Transactions Banking, related processes, and broader Fidelity offerings.
- Evident passion for working with SMEs, coupled with excellent written and oral communication skills.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply: