Company Info
Work Ready Nigeria is an initiative borne out of the need to address the skill gaps and inadequacies of Graduates in Nigeria.
Title: Front Desk Officer
Location: Abuja (FCT)
Job Description
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Manage and retain relationships with existing clients.
- Greet and welcome guests, answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Study the strength of competitors and give suggestion on how to triumph.
- Keep updated records and files
- Gather feedback from customers or prospects and share with internal teams
- Submit weekly/monthly reports
- Monitor office expenses and costs
- Write and submit business proposals to prospective clients.
- Identify and map business strengths and customer needs.
- Take up other duties as assigned (travel arrangements, schedules etc.)
- Report on successes and areas needing improvements.
Qualifications
- Candidates should possess a BA in Administration courses
- Must be FEMALE
- Proven experience as front desk representative, agent or relevant position
- Thorough understanding of marketing and negotiating techniques.
- Familiarity with office machines (e.g. photocopier, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Fast learner and passion for sales.
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Must have marketing skills
- Self-motivated with a results-driven approach.
- Added advantage: experience in the role in a school environment
Deadline: 17th April, 2023.
How to Apply: Interested and qualified candidates should send a CV and Application Letter to: [email protected] using the Job Title as the subject of the email.
Note: Availability to commence immediately.